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Inbound Customer Service Specialists

Customer Service & Call Centre - Permanent / Full Time
Location - Auckland

  • Avondale location with parking onsite!
  • Training and career development!
  • Permanent role with benefits

What’s in for you?
  • Training and development with the opportunity to progress in the business
  • Receive 2 weeks of classroom training with 2 weeks of nesting
  • Based in Avondale with parking available onsite
  • Hours: set hours Monday to Friday. These hours fall between 10am – 9pm with Saturday 11am – 2pm (2.30 finish on one weekday when working a Saturday)
A perfect opportunity to step out of retail/hospitality and step in to a phone-based role!

What?

In this role you will be fielding incoming calls from customers based in Australia specifically related to lodging a claim, organising a repair agent to assess the broken item and organising a replacement.

Where?

This global business is looking to expand in New Zealand and currently provides extended warranties in New Zealand, Australia, Asia and European based customers.

With over 30 years’ experience in the warranty and insurance sector, this business partner with well-known retailers – the chances are you will have previous purchased one of their extended warranties in the past!

Who?

This role would suit a recent graduate and / or those with experience in either retail, hospitality or a phone-based role.

We are looking for customer focused, service orientated individuals who thrive being in an environment where service comes first!

If you want to join an organisation who are people and values focused and want to be in an environment where you have the opportunity to grow and develop APPLY NOW!

*Please note we are only able to consider NZ Citizens and Residents for this role*

Apply for this position