About the Company:
With a strong commitment to excellence, our client ensures each experience is designed to meet the needs of their customers.
About the Role:
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This is a temporary role through March 2026, based in North Shore.
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Manage group travel reservations and service bookings for tours across New Zealand
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Handle reservations, service bookings, quotations, and documentation with accuracy and timeliness
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Handle invoicing, amendments, and finalizing tour itineraries
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Liaise with suppliers, guides, and tour leaders to ensure smooth operations
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Provide exceptional service and support to travel agents and clients
About You:
- Experience in group travel operations
- Strong knowledge of New Zealand as a tourism destination
- Experience with Tourplan or similar platforms is required
- Excellent English communication skills
- Confident communicator, comfortable liaising with suppliers and tour leaders
- Detail-oriented, strong administrative and problem-solving abilities
- Positive, friendly, and team-oriented attitude
- Demonstrates initiative, integrity, and sound decision-making
- Committed to delivering outstanding customer service
Apply Now!
To find out more, please get in touch with Karina Morelli on +64 27 601 1799 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…