Customer Care Operations Lead
About the Opportunity Lead and support a customer care team through a period of change Oversee day-to-day operations, reporting and workforce planning Ensure a smooth handover and continuity across the customer care function Partner with internal and offshore teams to maintain service delivery What You’ll Bring Leadership experience within customer care or contact centre operations Strong reporting, workforce planning and operational capability Confident Excel skills; Salesforce and Genesys experience preferred Customer-centric, caring and supportive leadership style Ability to quickly get up to speed in a changing environment What’s on Offer $48 per hour + 8% holiday pay Initial 2–3 month temporary assignment ASAP start, ideally by the end of August Monday to Friday with flexible start and finish times Northcote location with free onsite parking Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Kate Manera a call on 0272580659 and quote Job ID: 18385 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Digital Product Manager - Channels
About the Opportunity A well-established Auckland-based organisation is investing in its digital self-service channels and is looking for a Digital Channel Owner to lead strategy and delivery across its customer portal, knowledge experiences and service channels. This is a pivotal role focused on improving customer experience, increasing digital adoption, and reducing avoidable support demand through a clear vision, roadmap and strong delivery leadership across internal teams and vendors. Key focus areas include: Customer portal / self-service channel strategy and roadmap ownership Service experience optimisation (journey mapping, usability, content and knowledge) Cross-vendor integration and simplification Metrics-driven iteration (adoption, deflection, resolution, CSAT) Strong stakeholder influence (you’ll succeed through alignment, not authority) What You’ll Bring Demonstrated experience owning and optimising self-service platforms end-to-end (this is a must-have). Strong product management capability: discovery, prioritisation, roadmap, delivery, lifecycle. Comfortable in complex environments with multiple stakeholders and vendors. Strong data/metrics fluency (you can build a case using adoption/deflection and service outcomes). Excellent collaboration and influence skills. Nice to have: Experience with CRM/service platforms (e.g., Salesforce), knowledge management, omnichannel service, customer portals, or e-commerce/buy journeys. Exposure to safety/security or wellbeing-related digital service features. This organisation has built a strong culture around a low-ego, high-trust, genuinely collaborative way of working. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Aata Kearns a call on 0272141035 and quote Job ID: 18386 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
General Manager - Wine
About the Opportunity Wakatū Incorporation is no ordinary commercial organisation. Successful, established and deeply connected to Te Tauihu, it takes an intergenerational view of business, guided by Te Pae Tawhiti, its 500-year plan. Kono Wine brings that ambition to life through Tohu and Kono, award winning brands grown from whenua with deep whakapapa connections and taken to markets around the world. As the world’s first Māori owned wine company, Kono brings together commercial ambition, kaitiakitanga and a genuinely distinctive sense of purpose. Based in Te Tauihu (Blenheim), you will lead a team of around 20 and take end to end accountability for the wine business, from vineyards and winemaking through to supply chain, sales and global distribution. With established domestic and global distribution, there is significant opportunity to grow existing markets and diversify into new ones. Build on this strong foundation to sharpen strategy, accelerate growth, strengthen the brands and create lasting value. What You’ll Bring We are looking for an accomplished commercial leader who combines strategic thinking with the ability to make things happen. Senior leadership experience in wine, FMCG or another export-led sector Strong commercial and financial acumen, including P&L ownership A track record of growing brands, markets and revenue Experience leading complex, cross-functional operations A global mindset and strong international networks The leadership capability to build high performing teams and cultures Curiosity, humility and genuine alignment with te ao Māori, whakapapa and Wakatū’s long term view What’s on Offer Kono Wine sits at the intersection of people, place, purpose and global ambition. With genuine autonomy and scope to shape the future, this is more than an opportunity to lead a successful wine business, it is a chance to create lasting value within a unique kaupapa Māori organisation grounded in whakapapa, kaitiakitanga and a long-term commitment to its people and whenua. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Cameron King a call on 0220731320 and quote Job ID: 18380 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Continuous Improvement Coach - Customer Feedback
About the Opportunity Our client is looking for a Continuous Improvement Coach to help turn customer feedback and data into meaningful, practical improvements across a complex organisation. This is a highly collaborative role sitting at the intersection of data, customer experience, continuous improvement and people. You’ll be responsible for identifying trends and opportunities through customer feedback, then working with teams to understand the root causes and turn those insights into action. You’ll need to be as comfortable working with data as you are working with people. This isn’t a role for someone who wants to sit behind a dashboard all day — you’ll be out amongst teams, facilitating conversations, running workshops and helping people understand what the data is telling them and, importantly, what they can do about it. What You’ll be Doing Analyse customer feedback, survey results and other data to identify trends, themes, detractors and opportunities for improvement. Translate complex data and analytical findings into clear, practical insights that different audiences can understand and act on. Facilitate workshops and discussions with a broad range of stakeholders, from frontline teams through to senior leaders. Support teams with root cause analysis and help them identify practical solutions to recurring issues. Build strong relationships across different teams and adapt your communication style depending on your audience. Help embed continuous improvement practices and encourage teams to take ownership of improvements. What We’re Looking For We’re looking for someone who brings a strong combination of analytical capability, communication skills and coaching experience. You’ll ideally have: Strong analytical and problem-solving skills, with the ability to identify trends, patterns and underlying issues within data. Strong Power BI experience and confidence working with data and reporting tools. Experience working with customer feedback, NPS, Voice of Customer or similar customer insight data would be highly beneficial. Experience facilitating workshops, meetings or group discussions, with the confidence to engage different types of audiences. The ability to turn data and insights into clear, easy-to-understand messages and practical actions. Strong interpersonal and influencing skills, with the ability to build relationships across different teams and levels of seniority. A genuine interest in continuous improvement and helping organisations work better. A can-do, adaptable and open-minded approach, with a willingness to listen, take feedback and learn. The confidence and personality to get out amongst the business, build rapport quickly and work collaboratively with a wide range of people. What’s in it for you? This is a great opportunity to step into a role where you can have genuine cross-functional impact and see the results of your work across an entire organisation. You’ll join a supportive team environment where you’ll have plenty of autonomy, development opportunities and exposure to a wide range of stakeholders. The role is primarily office-based, reflecting the highly collaborative nature of the position and the need to work closely with teams across the organisation. The package includes: Base salary of approximately $85k ($100k-$110k total remuneration with Kiwisaver and bonuses included) Annual performance-based bonus Medical insurance Life insurance Income protection insurance Strong opportunities for professional development and career growth Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Alex a call on 027 206 4432 and quote Job ID: 18390 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
HR Business Partner
About the Opportunity We’re proud to be partnering with an iconic brand in their search for a HR Business Partner. As the HR Business Partner for Ford New Zealand, you will serve as a key strategic partner to the local Leadership team and the broader Ford of Australia HR team. Covering Ford NZ’s Head Office and National Parts Distribution Centre (NPDC) operations (~60 employees across salaried and unionized hourly teams), you will lead end-to-end HR activities, champion a robust safety culture, and deliver people strategies that align directly with organisational goals. This is a true end-to-end generalist position offering high visibility, leadership exposure, and ownership across employee relations, union negotiations and talent development. Key responsibilities of this role will include; Standalone HR Leadership: Serve as the primary HR subject matter expert and trusted advisor for local People Leaders and the Managing Director in NZ. Regional Collaboration: Partner with the broader Ford of Australia (FoA) HR team to align local processes with regional governance and frameworks. Labour & Union Relations: Lead union relationships (FIRST Union), manage employee relations, and co-lead hourly enterprise bargaining alongside FoA HR support. Talent & Culture: Facilitate end-to-end recruitment, drive Performance+ initiatives, lead engagement surveys (Voice+), and coach managers through structural/organisational shifts. Health, Safety & Compliance: Support Directors, Safety and Training Specialist and Managing Director to manage the Health & Safety meetings and compliance needs. What You’ll Bring To succeed in this role, you will bring senior generalist experience and a confident, self-sufficient mindset. You are commercially savvy, resilient under pressure, and adept at navigating complex workplace dynamics and challenging conversations with empathy and authority; Min 5+ years HR Generalist / BP experience with strong NZ Employment Law & H&S knowledge. Hands-on Union & ER Experience: Demonstrated background managing union relationships and industrial negotiations. Autonomous Mindset: Proven ability to thrive as a standalone HR lead while collaborating seamlessly with remote regional teams. Stakeholder Management: Excellent communication skills with the capability to influence at all levels. What’s on Offer Discounted lease car and fuel. Discounted health insurance. Free parking onsite. 1-day WFH flex Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For specific questions give Michaela Brchlova a call on 027 305 9031 and quote Job ID: 18289 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Digital Personalisation Product Owner
About the Opportunity Join an enterprise organisation running a major transformation programme across a high-traffic digital ecosystem Own end-to-end delivery and evolution of 1:1 personalisation across customer web and mobile app experiences Define and prioritise the personalisation roadmap: use cases, KPIs, segmentation, content needs and decisioning rules Partner across digital marketing, data, technology, UX, content and external agencies to deliver at pace Help establish governance, ways of working, and transition of capability into BAU (an emerging capability) What You’ll Bring Strong Product Owner / Delivery Lead background across digital marketing, martech or personalisation Experience with enterprise marketing automation/personalisation platforms (ideally Salesforce ecosystem) Proven capability delivering A/B testing, CRO and experimentation frameworks end-to-end Confident stakeholder management across business + delivery teams; comfortable in ambiguity Solid understanding of privacy-conscious personalisation, consent, and responsible data use What’s on Offer High-impact role shaping how personalisation is defined and delivered at enterprise scale Work with modern martech and cross-functional squads spanning data, UX, engineering and marketing Fixed-term contract with a clear programme of work and visible outcomes Auckland CBD location with a collaborative, delivery-focused environment Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Imtiaz Mohammed a call on 027 231 8437 and quote Job ID: 18389 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Digital Marketing Lead
About the Opportunity Ford is an iconic global brand with a proud local legacy, and a culture built on respect, service, and delivering a great customer experience across the full lifecycle (pre-sales, service and after sales). Based in Ellerslie, Ford NZ is on a transformation journey to remain an innovative market leader. With deep heritage (120 years in NZ) and the scale of a global organisation, it’s a fast-moving environment where pace, process, governance and stakeholder management matter - you’ll be comfortable navigating structure and ambiguity while keeping delivery tight and outcomes clear. The marketing team is a highly collaborative, delivery-led environment with strong cross-functional involvement. Marketing works closely with Product, Sales and the wider business, and success comes from people who can work through complexity, influence stakeholders, and maintain momentum while operating within a global brand and governance framework. Tribe are proud to be partnering with Ford on a number of new roles to support their mission to grow market share. In this role you will: Own hands-on website management for Ford NZ and the dealer network, keeping content accurate, current and on-brand across nameplates, retail, ownership/service and more. Execute SEO and SEM activity to support visibility and performance, and ensure national campaigns/brand standards are deployed consistently across dealer websites. Lead end-to-end delivery of retail marketing programs with a strong execution focus - coordinating timelines, budgets, resources and agencies to get work delivered. Track and report on website KPIs and performance using insights to improve customer experience, content effectiveness and campaign outcomes. Own relationships with global/central support teams on current and future website technologies, advocating for New Zealand requirements and ensuring central teams are resourced to support local delivery. What You’ll Bring 3–5 years’ experience in digital marketing, with a proven track record delivering programs across multiple channels. Solid analytical capability - comfortable using data to identify issues, recommend improvements, and measure outcomes. Confidence collaborating cross-functionally (marketing managers, sales, product, customer service, dealer network, external partners). You genuinely enjoy implementation and delivery - you like being the person who turns plans into live, accurate, customer-facing execution (getting content, campaigns and updates delivered cleanly and on time). Strong communication skills (written, verbal, presentation) plus proficiency in Microsoft Office and marketing analytics tools. What’s on Offer Join an iconic, household-name brand with ~120 years in New Zealand, strong local heritage, and deep community presence. A role with meaningful scope, visibility, and genuine internal career pathways. Exposure to complex stakeholder environments (marketing, sales, product, customer service, dealer network, agencies and tech partners). The opportunity to work with global/central technology teams to shape what’s deployed locally and how NZ is supported. Be part of a collaborative, high-performing marketing team, office based in Penrose. Please note internal title is Digital Integration Lead. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Siobhan Chaney a call on +64 27 206 2735 and quote Job ID: 18367 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Product Marketing Manager - Ranger
About the Opportunity Ford is an iconic global brand with a proud local legacy, and a culture built on respect, service, and delivering a great customer experience across the full lifecycle (pre-sales, service and after sales). Based in Ellerslie, Ford NZ is on a transformation journey to remain an innovative market leader. With deep heritage (120 years in NZ) and the scale of a global organisation, it’s a fast-moving environment where pace, process, governance and stakeholder management matter — you’ll be comfortable navigating structure and ambiguity while keeping delivery tight and outcomes clear. The marketing team is a highly collaborative, delivery-led environment with strong cross-functional involvement. Marketing works closely with Product, Sales and the wider business, and success comes from people who can work through complexity, influence stakeholders, and maintain momentum while operating within a global brand and governance framework. Tribe are proud to be partnering with Ford on a number of new roles to support their mission to grow market share. This Product Marketing Manager – Ranger role is the commercial and product marketing owner for Ford Ranger in New Zealand. You’ll own performance end-to-end across market share, profitability and lead generation, with a wide stakeholder group across Ford NZ, the dealer network, and global teams. In this role, you will: Own Ranger strategy and performance across market share, profit and lead generation Provide upstream product input — feeding voice-of-customer into global teams Shape and deliver product differentiation: positioning, messaging and competitive advantage Lead launch planning and execution (pricing, dealer readiness, training, events, comms) Drive demand generation across campaigns and channels, partnering with the wider marketing team Work closely with Sales (incl. fleet/government channels) to support conversion through the funnel Partner with Sales Operations on ordering/forecasting inputs (mix, variants, colours) Own agency briefing and delivery — ensuring campaigns land on time, on budget, and hit KPIs Ensure product and campaign claims are accurate, compliant and launch-ready (detail matters) What You’ll Bring Proven B2C product marketing / commercial ownership experience (8+ years preferred) Strong automotive and commercial vehicle exposure strongly preferred (ute/pickup/van/truck) Commercial confidence: business cases, margin thinking, performance trade-offs Comfortable with product/technical detail without getting overly technical or verbose Exceptional project management and delivery discipline — lots of moving parts at once Stakeholder influence: can align Sales, Product, Marketing, Dealers and global counterparts Strong analytical ability — tracking KPIs and using insights to adjust plan and spend Strong agency management — crisp briefs, high standards, and follow-through to delivery What’s on Offer Rare “product owner” remit for one of NZ’s most high-profile vehicle brand Broad scope: product, commercial performance, launches, campaigns and dealer enablement High pace, high complexity role with real influence and visibility across the business Collaborative team culture with autonomy, support, and clear accountability Opportunity to work within a global organisation and shape outcomes locally and upstream Some travel to connect with market and dealer network (not sales-level travel) Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Suzie Gates a call on 0221599311 and quote Job ID: 18364 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Economic Analyst
Economic Analyst | Part-Time | Wellington Bring the numbers to life. Turn economic insight into influence. We’re looking for an Economic Analyst with energy, curiosity and a genuine interest in people and business, someone who doesn't just understand the data, but wants to get out there and explain what it means. This is a unique opportunity to join a growing organisation representing businesses across Central New Zealand, providing the economic insight and evidence that informs advocacy, government engagement and business decision-making. We're looking for someone who... Wants to be here — you're enthusiastic, engaged and bring positive energy to the role. Has a curious mind — you naturally want to understand the why behind the numbers and what the data is really telling you. Is social and engaging — you're comfortable building relationships, talking to people and getting out from behind the desk. Brings strong economic skills — you understand economics, data and the facts behind the analysis. Can tell the story behind the numbers — you're able to take complex information and make it clear, relevant and compelling. Can present with confidence — whether that's to business leaders, councils, government stakeholders or other decision-makers. Is commercially aware — you're interested in how economic conditions actually affect businesses, sectors and regions. The role You'll produce high-quality, evidence-based economic analysis that gives credibility to advocacy positions and provides businesses with a clear view of what's happening across their regions. You'll: Analyse business intelligence, regional indicators, Statistics NZ and Treasury data. Assess the economic impact of policy and regulatory changes. Build and maintain regional economic profiles. Monitor economic indicators, trends and emerging signals. Produce regular economic intelligence and insights for senior leadership. Develop regional economic briefing material. Provide analysis, charts and data for submissions, communications and digital content. Support Board and executive discussions with relevant economic context. Work closely with policy and advocacy specialists. Ensure analysis is accurate, transparent and backed by robust evidence. The important part — getting your insight out there This isn't a role where your analysis disappears into a report. Over time, you'll have the opportunity to present economic insights directly to business audiences, councils and government stakeholders, as well as contribute to webinars, podcasts, video content and potentially media commentary. You don't need to already be a polished media commentator or presenter. What matters is that you're curious, personable, confident and genuinely interested in engaging with people. We'll support you to build the public-facing side of the role. What you'll bring We're looking for: Proven experience in economic analysis and interpreting data. Strong understanding of New Zealand economic data, including Statistics NZ and Treasury. The ability to understand the facts and evidence behind the numbers and identify what really matters. Excellent analytical and critical-thinking skills. The ability to translate complex information into clear, accessible insights. Strong written communication and data visualisation capability. Confidence engaging with a range of stakeholders. A willingness and ability to present information to business leaders, councils and government audiences. A positive attitude, strong energy and genuine enthusiasm for the work. A naturally curious and collaborative approach. A tertiary qualification in economics, statistics, data analytics or another quantitative discipline is preferred, although equivalent professional experience will be considered. What's on offer? Genuine part-time opportunity — designed as a specialist role, not a full-time job squeezed into fewer hours. Real influence — your work will directly contribute to advocacy and government/business engagement. A visible role — an opportunity to build your profile and become a recognised voice on regional economic issues. Variety — analysis, stakeholder engagement, presenting, content and regional insight. Regional exposure — develop a genuine understanding of the economies and businesses across five regions. Supportive leadership — work alongside experienced senior stakeholders who will help you grow. A role where your personality matters — we're looking for someone who brings energy, curiosity and a desire to make an impact. The Opportunity If you're an economist or economic analyst who loves the data but also loves people, this could be an excellent opportunity to do something different. We're looking for someone who wants to understand the numbers, challenge the thinking, explain the story and get in front of people to make it matter. Next Steps? To find out more, please get in touch with Peter Campbell on 0272013755 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Senior Advisor - Data & Insights
About the Opportunity This is a hands-on analytical role where you’ll work across the organisation to turn complex data into clear, meaningful insights that support better decision-making. You’ll work closely with operational leaders, subject matter experts, technology teams and other senior stakeholders to understand business challenges, analyse data and develop practical solutions. This will include building and maintaining dashboards and analytics tools, providing evidence-based advice and supporting strategic planning and continuous improvement. What you’ll be doing Analyse complex datasets and translate findings into clear, actionable insights Develop dashboards, reporting and business intelligence solutions (using Tableau) Work with stakeholders to understand their data, systems and business objectives Provide evidence-based advice to support operational and strategic decision-making Support modelling, simulations and testing of proposed solutions Identify opportunities to improve reporting, analytical methods and business processes Support strategic planning, reviews and organisational reporting Ensure data, reporting and analytics solutions meet appropriate privacy, security and governance standards Provide quality assurance across analytical work and reporting Communicate complex information clearly to a range of technical and non-technical stakeholders What You’ll Bring 3+ years’ experience in an analyst, data or insights role Strong analytical and problem-solving capability SQL skills and a good understanding of data structures Experience with data analysis, modelling, data visualisation and business intelligence Experience developing, testing and maintaining dashboards for business users (Tableau) The ability to translate data into recommendations, policy or business decisions Strong written and verbal communication skills Confidence working with stakeholders at different levels of an organisation •A structured, detail-oriented approach with the ability to manage competing deadlines What’s on Offer Fixed term contract until February 2027 Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Sarah White a call on 027 505 3472and quote Job ID: 18321 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Events & Engagement Lead
About the Opportunity Ford is an iconic global brand with a proud local legacy, and a culture built on respect, service, and delivering a great customer experience across the full lifecycle (pre-sales, service and after sales). Based in Ellerslie, Ford NZ is on a transformation journey to remain an innovative market leader. With deep heritage (120 years in NZ) and the scale of a global organisation, it’s a fast-moving environment where pace, process, governance and stakeholder management matter — you’ll be comfortable navigating structure and ambiguity while keeping delivery tight and outcomes clear. The marketing team is a highly collaborative, delivery-led environment with strong cross-functional involvement. Marketing works closely with Product, Sales and the wider business, and success comes from people who can work through complexity, influence stakeholders, and maintain momentum while operating within a global brand and governance framework. Tribe are proud to be partnering with Ford on a number of new roles to support their mission to grow market share. In this role, you will: Own end-to-end planning and delivery of Ford NZ events and activations Deliver product launches (dealer, partner and public-facing) with tight run-of-show Plan and run dealer conferences, incentive trips and training events (NZ + offshore) Lead flagship activations (e.g., Fieldays) and partnership activity (some nights/weekends) Manage the marketing vehicle fleet and database (fuel, grooms, transport for events/media) Manage suppliers and agency partners (venue, production, travel, catering) for quality + value Own event budgets (forecasting, approvals, accruals, reconciliation and reporting) Lead Health & Safety planning: site checks, risk assessments, inductions and incident follow-up What You’ll Bring 8+ years’ experience with a strong focus on events and marketing delivery Proven success running high-pressure, high-visibility events end-to-end Strong project management: timelines, dependencies, decisions, and calm execution Confident stakeholder manager — can “manage up/out/down” with tact and firmness Commercially pragmatic: can translate big ideas into workable plans within budget/time Strong supplier and agency management (briefing, negotiation, performance, outcomes) Working knowledge of event Health & Safety and risk management (certification a plus) High EQ and discretion — trusted relationship-holder with dealers and senior stakeholders Comfortable in a global operating model (process, governance, offshore dependencies) What’s on Offer High-trust, high-visibility role in an iconic brand with genuine local momentum Huge variety: launches, dealer events, trips, partnerships and flagship activations Collaborative, low-ego marketing team with shared ownership and shared wins Not a one-person band — outsourced event support is in place alongside internal support Flexible and fair culture (time in lieu / give-and-take around peak event periods) Penrose based with limited day-to-day travel, plus key events requiring onsite presence Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Suzie Gates a call on 0221599311 and quote Job ID: 18362 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Policy Advocacy Analyst
About the Opportunity Permanent, part-time Policy and Advocacy Analyst role based in Wellington Produce submissions, briefings, and advocacy content Partner with a specialist team to ensure every position is evidence-led, current, and credible Opportunity to represent the organisation in person at hearings, forums, and hui (supported and coached) Role details Employment type: Permanent, part-time Location: Wellington (in office), with some regional travel Salary: $105-$120k pro rata Start date: By negotiation What You’ll Bring Demonstrated submission and policy writing (select committees, councils, consultations) Strong understanding of the NZ public policy environment (legislative, regulatory, and local government) Ability to move between formal submissions, ministerial briefings, and plain-language updates Research and synthesis capability to translate data and stakeholder input into a defensible position Strong stakeholder engagement, ability to connect well in person and build trusted relationships Sound judgement, discretion, and a strictly non-partisan approach Interest in (or experience with) presenting, facilitation, forums, or hearings (nice to have, not essential) What’s on Offer Work that lands directly with decision-makers and business leaders (not “work that sits in a queue”) A role designed to be done well part-time, with clear priorities and support Coaching to grow into a more public-facing advocacy role, if that’s your direction Variety across submissions, briefings, policy roundtables, and advocacy communications A supportive specialist environment with close collaboration and strong review/feedback loops Salary $105,000 to $120,000 per annum pro rata, depending on skills and experience Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We'll review applications as they come in and be in touch. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
Contract Senior Data Modelling & Insights Specialist
About the Opportunity We are looking for an experienced Data Modelling & Insights Specialist to support the development of critical analysis for a significant public-sector transformation programme. This role will be responsible for reviewing and developing the models and projections that underpin business cases and investment decisions. Key outputs will include forecasting, cost and benefit modelling, population-based modelling, and the development of a strong evidence base to support future programme decisions. You’ll also play a lead role in shaping data collection requirements for a major upcoming national event, ensuring new data can be used to update and strengthen existing models and projections. Working across Data & Insights, Finance and Programme teams, this is a highly collaborative role suited to someone who can combine strong technical modelling capability with the ability to communicate complex analysis clearly to senior stakeholders. Develop and maintain the evidence base supporting business cases, including strategic, economic and benefits analysis Design, build and maintain forecasting, cost, benefit and population-based models Develop robust assumptions and projections to support investment decision-making Lead programme input into data collection planning to ensure future modelling requirements are met Analyse large and complex datasets and translate findings into meaningful insights Work closely with Data & Insights, Finance and Programme stakeholders Present complex analysis clearly to senior leaders, governance groups and decision-makers Ensure modelling and reporting meets appropriate privacy, security, quality assurance and data governance standards What You’ll Bring A tertiary qualification in Data Science, Statistics, Economics, Mathematics, Operations Research, Data Analytics or a related discipline Strong experience building statistical, forecasting, simulation or economic models Advanced analytical capability using tools such as SQL, Python, R, Power BI or similar Experience developing cost projections, benefits modelling or forecasting models The ability to turn complex data into clear insights, recommendations and evidence-based advice Strong communication and stakeholder engagement skills Experience working across multidisciplinary teams A sound understanding of privacy, data governance, security and the ethical use of data What’s on Offer Contract until June 2027 Opportunity to truly add value to investment decisions Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Sarah White a call on 0275053472 and quote Job ID: 18373 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
AR & Customer Operations Coordinator
About the Opportunity Looking for a part-time temp role with more variety than your usual Accounts Receivable position? We’re working with a well-known international business that needs extra support for an initial three-month project, with the potential to extend. You’ll help onboard new customers before moving into a mix of customer operations and AR support, including: Setting up new customers and updating master data in SAP Following up outstanding information and keeping onboarding on track Processing customer orders and responding to queries Supporting credit control and aged debt Working across finance, sales, customer service and logistics What You’ll Bring This role would suit someone who is proactive, confident dealing with people and happy to roll up their sleeves. If you naturally spot ways to make manual processes simpler or more efficient, even better. Previous Accounts Receivable, credit control or customer accounts experience Confident communication skills and comfortable following customers up Strong systems capability, with SAP experience highly advantageous A proactive, organised approach and willingness to take ownership Comfortable working in an environment where priorities and processes can evolve Experience within FMCG, retail, wholesale or distribution would be a bonus What’s on Offer Part-time role 20 hours per week Initial three-month assignment with potential to extend Flexibility around how the weekly hours are structured A varied role combining finance, customer service and project support Opportunity to contribute ideas and help improve existing processes The preference is for someone who can spend most of their time in the office initially, although there may be some flexibility for the right person. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Rachel a call on 0272528022 and quote Job ID: 18368 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Senior Policy Analyst
About the Opportunity We’re recruiting a Senior Policy Analyst to lead the development of high-quality advice for Ministers on complex, ambiguous and sensitive policy issues. You’ll produce in-depth policy research and analysis, applying robust analytical frameworks to develop well-considered options and recommendations. You’ll lead multiple complex policy projects or programmes of work, including planning, risk management, reporting, and quality assurance. You’ll work closely with delivery and implementation teams to ensure practical implementation advice is built into policy development from the outset. You’ll build and influence relationships across government agencies and external stakeholders, contributing to joint policy direction where required. What You’ll Bring Demonstrated experience leading public policy analysis and delivering advice to government on complex social, economic, regulatory or related issues. Strong understanding of New Zealand’s machinery of government and legislative processes (Cabinet processes and Budget decision-making experience preferred). Proven ability to use a range of quantitative and qualitative analytical techniques appropriately. Excellent written and verbal communication skills, including the ability to present complex issues clearly and concisely. Strong stakeholder engagement skills, with the ability to influence across diverse groups and navigate competing perspectives. Awareness of, and sensitivity to, the cultural values and particular needs of Māori, including understanding Te Tiriti o Waitangi principles and their implications for policy development. What’s on Offer Permanent position, 40 hours per week, based on-site in Wellington CBD. Scope to lead complex, high-impact policy work with significant public value and visibility. The opportunity to influence cross-agency work programmes and help shape strategic priorities. A role with leadership responsibilities, including coaching and oversight of others’ work. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We'll review applications as they come in and be in touch. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.