Customer Experience Specialist
Customer Service & Call Centre - Permanent / Full Time
Location - Auckland
- Join an entrepreneurial business where innovation is welcomed
- Generous salary & benefits
- CBD location - 1 min from Britomart - amazing harbour views
This business is looking for an experienced customer service &/or sales specialist who has a true passion for providing outstanding service & operating in an ever-changing environment.
Do you have:
- A sunny disposition & a great sense of humour?
- Excellent time management & multi-tasking skills?
- A willing attitude with plenty of initiative?
- Excellent written & verbal communication skills?
As the first point of contact for customers you'll need to:
- Assisting with customer enquiries via phone, email, live chat & social media
- Manage operational tasks as directed by workflow
- Develop & maintain relationships with internal stakeholders
- Resolve complaints as required
Work with an award-winning business that strives for innovation & efficiency everyday! Due to continuous growth they need to expand & find another Customer Specialist to join the team to thrive & be a part of more success!
APPLY ONLINE TODAY if this role sounds like a bit of you...what are you waiting for?!