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Customer Experience Ambassador

Customer Service & Call Centre - Permanent / Full Time
Location - Auckland

  • Mt Wellington with on site parking
  • Monday to Friday hours with the occasional Saturday
  • Base plus uncapped commission


The Ambassador team are charged with supporting customers and the wider dealership network when it comes to the latest products and sales and service packages!

  • Contact both new and existing customers who have shown interest in the product
  • Educate existing customers about the latest products and sales and service packages
  • Work with the marketing team to understand current campaigns and respond to customer enquiries which come through via website, email and phone
  • Actively engaging with the customer with the goal of starting a sales process
  • Various administration tasks for the company when needed
This role will have you liaise with customers over the website, phone and email. The nature of the role is about supporting customers and answering customer enquiries. You will need a good sense of teamwork and be self-motivated to achieve goals.

The business you will be joining is a multinational organisation which focuses on delivering excellent customer service and are going from strength to strength! The team you will be joining is a tight-knit, driven and motivated team.

The role would suit someone with previous experience in customer service or sales and want to be part of a high performing business! A fantastic opportunity to get your foot in the door and kick start your career!
To be considered, we look for:
  • Previous experience in a Sales role is preferable
  • Negotiation skills
  • Ability to multi-task and manage a challenging workload 
  • Excellent written and verbal communication
  • An interest in automotive industry is a bonus
  • Full drivers license
  • New Zealand Citizen / Resident with a clear criminal and credit history
Interested? APPLY NOW!! 

Apply for this position