About the Company:
Moustache Milk & Cookie Bar is a passionate New Zealand food business built on a childhood dream to create something fun and nostalgic. From the timeless choc chunk to wild limited-edition creations, every cookie is handmade with love (and a whole lot of butter). Born in Auckland in 2012, Moustache has become a cult fave for Kiwis chasing the classic milk and cookie combo and the sweetest treats around. At the heart of it all? A “small shop, big heart” vibe, where fun, creativity, and a whole lot of care go into every single bite.
About the Role:
We’re looking for a hands-on, energetic leader who loves creating memorable experiences for both customers and the team. You’ll be at the heart of the action by supporting and inspiring the front of house crew, keeping the store running like clockwork, and getting stuck into the behind-the-scenes admin that keeps everything smooth. This is a role where your ideas matter, your leadership counts, and your day-to-day makes a real impact.
What you’ll be doing:
- Lead and mentor a front of house team of 10, including training, coaching, and development.
- Run the day-to-day operations, from stock management to food safety checks, making sure everything flows effortlessly.
- Keep the store organised with admin and operational tasks.
- Build strong relationships with staff and customers, creating a friendly, welcoming vibe.
- Work closely with the owner and Hospitality Manager to shape the way the business runs.
Roster & hours:
Tuesday – Saturday
Store hours are 10am – 10pm, with a mix of 3 daytime shifts and 2 evening shifts within these core hours.
About You:
We’re on the hunt for a dynamic leader who thrives in a fast-paced, people-focused environment. If you love working with a fun, energetic team and get a buzz from creating great experiences for both customers and staff, this could be the role for you. You’ll have the chance to bring fresh ideas to the table and play a key part in helping this small business with big dreams continue to grow.
You’ll also bring:
- Proven experience in retail store management.
- Leadership or management experience in a retail food setting (preferred, but not essential).
Apply Now!
We are receiving a high volume of applications currently. To ensure your application is reviewed in full, we recommend you apply through this job ad directly. If you have any additional questions, please feel free to get in touch with Alex on 027 206 4432 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…