Supply Chain, Procurement & Operations
Posted 12/09/2025

Supply Chain and Customer Specialist

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About the Company:
Our client is a well-established New Zealand organisation in the healthcare sector, committed to improving the lives of people nationwide. With a focus on innovation and growth, they are launching a new product line and are looking for a proactive professional to take ownership of the supply chain, build strong systems, and help grow the commercial opportunity. This is a chance to join a supportive and collaborative environment where new ideas are welcomed, and career development is encouraged.

About the Role: 
This is a newly created position where you’ll be responsible for setting up and managing the end-to-end supply chain for a new essential product range, ensuring smooth delivery into care facilities across the country. You’ll work closely with import and distribution partners, set up ordering systems, train facility staff, and forecast demand to maintain stock levels.
The role also carries a strong growth component – once the core program is established, you’ll contribute to developing e-commerce platforms, exploring wholesale distribution opportunities, and assisting with future product sourcing. It’s a varied role combining supply chain, account management, and commercial growth.
Key responsibilities include:
  • Managing the product flow from international suppliers through to local distribution and delivery.
  • Forecasting demand, balancing long lead times, and managing inventory.
  • Training care home staff on the ordering system and providing ongoing support.
  • Building strong relationships with facility managers and internal stakeholders.
  • Developing contingency plans for supply chain issues.
  • Supporting the successful national roll-out in early 2025.
  • Exploring opportunities for wholesale distribution and future product growth.

About You: 
  • Proven experience in supply chain management and/or logistics coordination.
  • Experience working with international suppliers and distribution partners.
  • Strong stakeholder management and relationship-building skills.
  • Ability to forecast demand and manage stock effectively.
  • Exposure to healthcare, aged care, or medical products (preferred, not essential).
  • Experience with e-commerce systems.
  • Happy to consider candidates looking for either permanent or fixed-term contract opportunities

Apply Now!

To find out more, please get in touch with Henry Shaw on 027 326 7484 for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  

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