Overview
This 12-month contract offers an opportunity to play a key role in a Schemes Compliance project focused on credit card and payment transaction systems (Mastercard and Visa). The project aims to strengthen scheme governance and ensure compliance across multiple delivery streams, supporting New Zealand’s financial services ecosystem.
You’ll join a collaborative and high-performing environment, working alongside experienced delivery professionals who value clarity, initiative, and strong communication.
The Opportunity
As a Business Analyst, you’ll contribute to the delivery of key compliance initiatives by supporting project workstreams across business and technology. You’ll act as the bridge between internal stakeholders, third-party switch entities, and scheme providers (Visa and Mastercard), ensuring all scheme requirements are captured, understood, and delivered effectively.
Core Responsibilities:
- Lead business analysis activities across multiple Schemes Compliance initiatives, supporting discovery, definition, and delivery phases.
- Develop and maintain the Master Record for each scheme compliance initiative, ensuring completeness and accuracy.
- Elicit, document, and validate business and functional requirements, ensuring alignment with scheme and regulatory obligations.
- Conduct story mapping, deep dives, and requirements scoping to define processes and expected outcomes.
- Collaborate with third-party switch vendors and internal stakeholders (merchant business teams, risk, and technology)
- Support SMEs and business users through delivery stages, including UAT support and guidance (helping users structure and execute testing)
- Partner with technology teams to coordinate verification and business validation testing
- Provide input into scheme liaison activities, including documentation and compliance artefacts
- Identify and communicate any business change management needs to the relevant teams (without owning the change delivery itself)
- Ensure alignment with organisational governance standards and support delivery in both Agile and hybrid environments
About You
We’re seeking a Senior Business Analyst who can confidently operate in complex, regulated environments and has a deep understanding of payments compliance. You’ll be comfortable managing multiple workstreams, guiding stakeholders, and translating scheme rules into clear, actionable requirements.
You will bring:
- Proven experience delivering Scheme and Payment Compliance projects within banking or payments environments
- Direct exposure to credit card schemes (Visa, Mastercard) and third-party switch entities
- Background in banking operations, not just general finance
- Strong knowledge of compliance and risk frameworks (e.g. PCI-DSS awareness advantageous)
- Ability to liaise confidently with both business and technical teams including schema, systems, and operational layers
- Excellent stakeholder management and communication skills confident facilitating workshops, managing competing views, and influencing outcomes
- Analytical mindset with strong documentation and process mapping ability
- Experience working under Agile or hybrid delivery frameworks
- Self-starter attitude with the ability to work autonomously while supporting a wider delivery team
Team & Environment
You’ll be joining a medium-sized project team of approximately 15–20 people, including business SMEs, project managers, and technical specialists. The culture is collaborative, positive, and delivery-focused.
The leadership team values BA expertise — one of the key stakeholders is a former BA and PM who understands and supports the function’s role.
Stakeholder engagement will be key: you’ll need the confidence to step in and guide discussions when conversations run long, ensuring focus and outcomes.
Contract Details
- Duration: 12-month contract
- Location: Auckland (CBD-based, hybrid working available)
- Rate: Up to $975 per day (depending on experience)
- Start: ASAP
Why Apply?
- Work on a nationally significant compliance project in the financial services sector
- Collaborate with a capable and experienced delivery team
- Enjoy the support of leaders who value business analysis and structured delivery
- Make a measurable impact improving compliance, risk management, and operational governance
To find out more, please get in touch with Teresa Jordan +64 27 376 4884 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…