About the Company:
A well-known company and a leader in their field is looking for a Sales Support Coordinator who is highly organized, and passionate about providing top-notch customer service to their clients.
About the Role:
This is a temporary role based in Grey Lynn, starting in the new year!
We’re looking for a motivated individual with experience in capturing and processing orders, as well as familiarity with SAP or another ERP system.
If you're detail-oriented, a team player, and eager to contribute in a dynamic environment, we want to hear from you!
- Process customer orders efficiently and accurately
- Serve as the main point of contact for all customer purchase orders, deliveries, and related administrative issues
- Act as the key liaison between the 3PL service provider and customers
- Support the Finance team in resolving outstanding payment, order, and credit-related issues
- Create and maintain relevant master data for customer records
- Monitor price discrepancies of orders and update records accordingly
- Manage product damage claims, including processing, reporting, and claims management, as well as handling credit and stock returns
- Track and report on product destructions and warehouse damages
- Report on all open orders and other reports impacting SAP
About You:
- Experience as a Sales Support or in a customer service and/or order management environment
- Ability to thrive in a fast-paced environment
- Strong written and verbal communication skills
- Excellent administrative and time management skills
- Good working knowledge of SAP or similar ERP packages
- Customer-focused with a strong ability to build relationships
- Accuracy and results driven focus
Apply Now!
To find out more, please get in touch with Karina Morelli on +64 27 601 1799 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…