About the Company
Tile Space is one of New Zealand’s largest and most established tile importers, distributors and retailers, operating a national showroom network alongside strong trade and commercial channels.
- NZ-owned, design-led interiors brand with a strong national footprint
- Balanced mix of retail, trade and commercial customers
- Known for product depth, stock availability and technical expertise
- Trusted partner to homeowners, tilers, builders, architects and developers
This role is based in Mount Wellington, with some branch and customer travel.
About the Role
This is a newly created senior, national branch leadership role responsible for shaping the direction and operating rhythm of sales across Tile Space’s 12 national retail stores, trade, new business development & growth channels.
Reporting to the Owner/Managing Director and operating as a member of the Senior Leadership Team, this role will lead and optimise the retail and trade sales network to deliver strong commercial performance, consistent execution and an exceptional customer experience across all branches.
The roles remit is to drive revenue, gross margin and EBIT outcomes while building a high-performing, engaged retail team and ensuring branches operate efficiently, safely and in line with Tile Space values.
Key responsibilities include:
- Setting and executing the national retail sales and business development strategy
- Owning revenue, margin and EBIT outcomes across retail and trade channels
- Leading a national network of 12 Branch / Showroom Managers with clear priorities and accountability
- Driving strong sales conversion through exceptional customer experience
- Retaining and growing key retail and trade customer relationships
- Establishing consistent sales frameworks, cadence, CRM use and performance insight
- Coaching and supporting Branch Managers to enable strong performance, growth, engagement and results
- Contributing to broader business strategy as part of the Senior Leadership Team
- Promoting a strong health and safety culture across retail operations
What Success Looks Like
- Retail branches operating efficiently, consistently and profitably
- Revenue, gross margin and EBIT targets achieved or exceeded
- Strong sales conversion driven by exceptional customer experience
- A growing and diversified retail and trade customer base
- High team engagement and clear development pathways
- Clarity for Branch Managers who are engaged, accountable and high performing
- Strong alignment between retail execution, Tile Space values and business strategy
About You
You are a senior sales leader who brings strategic clarity, commercial discipline and strong leadership presence, with the ability to align people around a clear direction and deliver results through others.
We are looking for solid sales leader, with proven strategic execution to optimise sales and commercial impact within a business.
We are looking for:
- Proven experience leading national or multi-site sales teams within a product-led retail or trade environment. Experience in building materials, construction supply, interiors or adjacent sectors is helpful, but more important is your track record as a sales leader and what you can bring to The Tile Space. A strong understanding of product-based selling is essential for success in this role.
- A solid track record of shaping sales strategy and translating it into consistent execution
- A collaborative leadership style, leading from the front, that builds confidence, clarity and strong performance through teams
- Commercial acumen across revenue growth, margin management and sales performance
- Confidence operating at pace, close to the market and with senior stakeholders
- This role will suit someone who enjoys setting direction, building momentum and delivering results through people, while staying connected to customers and the market.
Apply Now!
To find out more, please get in touch with Suzie Gates on 0221599311for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…