People, Culture & Capability
Fixed Term
Auckland
Posted 05/02/2026

Instructional Designer

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About the Company:
Our client’s focus is to create a more sustainable future by rethinking how materials and by-products are managed. Every day, they engage directly with the realities of managing surplus materials, getting a clear view of where change is needed and how it can happen. They see discarded materials not as an endpoint, but as an ongoing resource, and are evolving their services to place greater emphasis on resource recovery—helping people and organisations reduce material loss and increase reuse and recycling.

About the Role: 
In this fixed-term role, you will create and maintain Standard Operating Procedures (SOPs), work instructions, and learning modules that enable safe, consistent, and efficient ways of working. You will collaborate closely with subject matter experts and operational leaders to translate business and operational processes into clear, practical documentation and engaging, learner-focused training. Your work will play a key role in supporting compliance, strengthening organisational capability, and driving continuous improvement.

About You: 
  • You’re someone who enjoys turning complex information into clear, practical guidance that helps people do their jobs safely and confidently. You’ve worked as an Instructional Designer, Learning Designer, or Technical Writer, and you’re comfortable creating and maintaining SOPs and work instructions that actually get used.
  • You like working closely with subject matter experts and operational leaders, asking the right questions and translating their knowledge into user-friendly content and engaging learning experiences. You’ve designed learning modules across different formats—whether that’s eLearning, blended learning, or instructor-led sessions—and you communicate clearly and confidently with a wide range of stakeholders.
  • You’re organised, detail-focused, and take pride in producing quality work. Experience working in frontline-heavy environments such as operations or logistics would be a plus, as would familiarity with continuous improvement or quality frameworks. If you’ve used eLearning authoring tools (e.g. Articulate Rise/Storyline), learning management systems, or have an understanding of change management, that’s even better!
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To find out more, please get in touch with Michaela Brchlova on 027-305 9031 for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  

At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We’re all on a journey together so come along…