Customer Service & Contact Centre
Business & Admin Support
Permanent
Canterbury
Posted 06/05/2026

Member Support Coordinator (Part-time)

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The Opportunity
We’re proud to partner with a national charitable organisation that provides practical, social, and emotional support to New Zealanders living with incurable breast cancer.

For over 20 years, they’ve been a steady source of compassion and connection, offering everything from help with groceries and home care, to fuel vouchers and family experiences that create special memories. They walk alongside members for many years, helping them navigate the ups and downs of treatment and daily life, and ensuring no one faces their journey alone.

As a Support Coordinator, you’ll play a vital role in supporting members during their incurable breast cancer journey. You’ll manage a caseload of members, take the time to truly understand their needs, and facilitate access to services and wider support. 

This is a hands-on, people-focused role where no two days are the same. 

In this role, you will:
  • Manage a caseload of members and maintain regular, meaningful contact via phone, in-person catch ups, and home visits
  • Identify member needs and facilitate, connect, and refer services or external providers
  • Welcome, register and assess new members, including confirming eligibility for services
  • Organise, attend, and facilitate regional member meetings, including venues, catering, speakers, volunteers and transport
  • Provide practical support, information and guidance to meet members’ holistic wellbeing needs
  • Build and maintain strong relationships with external healthcare professionals, government agencies and social service providers
  • Liaise with service providers, volunteers and donors as needed
This Support Coordinator will provide support to members within the entire Canterbury region, so some travel will be required. You can be based anywhere within Canterbury. Outside of regular in-person meetings with members and relevant providers, the role will be based primarily from home.

What You'll Bring
You’re someone who genuinely cares about people and is comfortable working in sensitive, emotionally complex environments. An understanding of the nuances of caring for people with incurable disease is crucial. 
  • Experience in healthcare, social work, or another people-led charity organisation is preferred
  • Experience in nursing, oncology, or palliative care is highly regarded
  • Compassionate with a genuine care for people
  • A team player who values team connection and is flexible lending a hand as needed
  • A good listener and facilitator
  • Able to balance empathy with practicality
  • Hold a valid NZ driver’s license
  • Clean criminal and driving history
What’s on Offer
  • $36.05 per hour
  • 20 hours per week (Mon-Wed)
  • Access to six paid personal or professional supervision sessions per year
  • Laptop and mobile phone provided
This is more than a job – it’s an opportunity to make a meaningful difference in people’s lives. You’ll be part of a passionate, supportive team who care deeply about their members and about each other.

Next Steps? 

To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.

For any questions give Alex a call on 027 206 4432 and quote Job ID: 17797 for a confidential chat.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  

Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.