About the Opportunity
- Senior leadership opportunity to step into a newly created Head of Product Engineering role within a large, customer-facing consumer business undergoing significant digital transformation.
- You’ll set the technical direction and roadmap for multiple digital platforms and services (web/mobile/streaming), ensuring they remain stable, scalable and commercially aligned as customer expectations and priorities evolve.
- The mandate includes overseeing the design, delivery, and operation of a complex platform ecosystem spanning customer experience layers and enabling capabilities (commerce/subscription, identity, analytics, marketing integrations, and customer data).
- This role exists to establish a new Product Engineering function and provide clear leadership for digital products, building an operating model that supports continuous improvement rather than one-off projects.
- Auckland-based, with strong in-person leadership presence valued; work is split across two locations.
What You’ll Bring
- Proven experience leading large-scale, customer-facing digital platforms, ideally including streaming/live environments at scale where performance and reliability are non-negotiable.
- Strong understanding of “media/digital operations as a factory” (end-to-end delivery, operational resilience, rapid scaling, and what good looks like in a live environment).
- Ability to see the big picture across multiple systems/domains and set a clear 24–36 month technical direction, balancing future-state vision with pragmatic delivery.
- Track record of lifting engineering maturity: standards, reliability, delivery discipline, and addressing technical debt in legacy codebases.
- Commercially astute and technically credible - comfortable influencing across matrixed environments, challenging constructively, and driving continuous change.
- Bonus: experience with complex platform estates and ecosystems (e.g., CRM/commerce/subscription, identity, customer data) and navigating significant transitions such as mobile platform rebuilds.
What’s on Offer
- A genuine “build and shape” mandate: establish a new Product Engineering function and influence platform direction at enterprise scale.
- High-impact work across customer platforms and streaming services, with meaningful business visibility and the ability to drive measurable improvements.
- A role for a pragmatic, visionary leader - someone who can inspire teams through change and modernise iteratively while keeping stability front and centre.
Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.
For any questions give Teresa a call on +64 27 376 4884 and quote Job ID: 17980 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
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