About the Roles:
As we’re seeing an increase in demand for individuals with Level 1 Tech Support or Service Desk experience who may be looking to further their careers, we are looking for candidates with experience in this area. Our clients span across diverse industries and offer a varied range of products and services, so we’d love to see if we have an opportunity in an area that interests you.
In these roles, your day will include providing frontline ICT support to internal staff or customers by responding to phone calls, ticket requests, and walk ins. You’ll troubleshoot and resolve issues with software, hardware, and networks, and install and maintain a wide range of equipment including desktops, laptops, printers, and mobile devices. You’ll also support business applications and systems, including user account management, password resets, and security settings.
About You:
- At least 2 years of experience in a service desk or technical support role
- Strong troubleshooting skills across both hardware and software.
- Familiarity with Microsoft Active Directory and Office 365 Admin Console preferred
- Excellent communication skills with a user-first mindset.
- Flexibility to work on a 24/7 rotating roster.
Apply Now!
We are receiving a high volume of applications currently. To ensure your application is reviewed in full, we recommend you apply through this job ad directly. If you have any additional questions, please feel free to get in touch with Alex via +64 27 206 4432 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work.
We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…