About the Company:
This organisation operates nationally in essential services, playing a key role in supporting communities and businesses through reliable, customer-focused operations. With a strong commitment to safety, sustainability and continuous improvement, the business prides itself on delivering practical solutions while fostering a supportive, team-oriented culture. Employees are empowered to take ownership, collaborate across teams and make a real impact through the work they do every day.
About the Role:
During this three-month opportunity, you will become the first point of contact, providing excellent service to customers and businesses.
- Take control of inbound and outbound communication
- Identify and report new and reoccurring challenges to management
- Monitor and take action to ensure health and safety standards
- Undertake administrative tasks that concern sales and service
- Data entry and maintaining customer and business details
- This role is a full-time role, approximately 40 hours per week – ideal for candidates that are looking to grow and upskill in a Monday to Friday role (no weekend work!). The hours can be from 8-4:30pm or 8:30-5pm.
About You:
Our ideal candidate will have 5+ years of experience in a contact centre environment (logistics industry is advantageous), key attention to detail and accuracy skills, great communication and customer service, as well as having a genuine desire to help others. Proficiency in technology systems and the ability to communicate well both over the phone and via email is required.
Apply Now!
To find out more, please get in touch with Sophie Knapp on 027 486 4242
The contact for this role is Georgia Irvine on 0276453855. Due to high volumes of applications, we strongly encourage you to apply directly through this ad to ensure we can provide all applicants with a timely candidate experience.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…