About the Opportunity
- Our client is a top tier Aotearoa organisation. They are a motivated team dedicated to building a better future for New Zealanders.
- Monday to Friday
- Based in Porirua
- Starting ASAP , until end of June
- You will be responsible for proactively managing customer queries across various channels and handling associated administrative tasks.
- Inbound calls (with outbound calls to follow up with stakeholders)
- Provide clear and accurate information and solutions
- Deliver an empathetic and efficient customer experience
- Ensure timely responses and accurate record-keeping
What You’ll Bring
- Previous experience in a customer centric role and experience in a fast-paced environment
- Ability to manage administrative functions effectively
- Reliability, punctuality and a proven track record of good attendance
- Excellent verbal and written communication skills in customer-focused settings
- The ability to pick up new technology and adapt
- A collaborative, helpful and team-player attitude
- Empathy and a customer-oriented outlook
- The ability to remain composed and professional under pressure
We are not able to consider candidates who have significant planned leave.
Due to the regulatory nature of this role, we require a clear criminal history.
What’s on Offer
- Immediate start , Temp assignment until 30 June 2026
- Based in Porirua, opportunity to work within an organisation that has a meaningful impact on the community
- We are seeking someone who is reliable, proactive, and customer-focused
- Opportunity to work in a fast-paced, customer-focused setting
Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.
For any questions give Karina Morelli a call on +64 27 601 1799 and quote Job ID: 17309 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
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