Customer Service & Contact Centre
Temporary
Auckland
Posted 24/02/2026

Customer Response Coordinator

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About the Opportunity
  • CBD-based organisation with a strong community presence and impact
  • Proactively manage customer queries across phone, email, and web channels
  • Use CRM systems and internal tools to track and resolve enquiries efficiently
  • Deliver a high standard of customer service as a key member of the team
What You’ll Bring
  • Proven customer service experience with strong written and verbal communication skills
  • Intermediate Excel skills (SAP experience advantageous but not essential)
  • High attention to detail with reliable, resilient, and practical problem-solving ability
  • Adaptable and quick to learn new processes in a changing environment
  • Available to start within one week’s notice 
What’s on Offer
  • Immediate start TEMP assignment (till 29 May 2026)
  • Auckland CBD location within a collaborative team delivering high-quality community services
  • Dynamic, fast-paced environment with varied customer interaction and the chance to build strong CRM/Excel skills
Next Steps? 

To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.

For any questions give Karina Morelli a call on 027 601 1799 and quote Job ID: 17321 for a confidential chat.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  

Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.