About the Opportunity
This is your opportunity to join one of New Zealand’s most recognised names in the home improvement retail sector - supporting a business that’s proudly Kiwi-owned, community-focused, and undergoing an exciting digital transformation. This business is focused on delivering exceptional service to both customers and store teams nationwide. You'll be joining a high-performing team where your support will make a real impact.
Your day-to-day will include:
- Responding to store and customer enquiries
- Troubleshooting SAP and system-related issues
- Providing support with product orders and account changes
- Collaborating with internal teams and providing clear, solution-focused support
What You’ll Bring
We’re looking for someone who brings energy, accuracy, and a strong customer-first mindset. You’ll be a great fit if you have:
- At least 2 years’ experience in customer service and/or retail
- Confidence using systems – ideally you will have working experience with SAP.
- A positive, can-do attitude and willingness to get stuck in wherever needed
- Strong attention to detail and ability to manage high volumes of interactions with accuracy
- Great communication skills and confidence supporting internal and external stakeholders
- A proactive approach to problem-solving and a desire to deliver great outcomes
- The ability to stay calm and focused under pressure
What’s on Offer
- Albany office location with staff parking provided
- Five-month assignment (weekly pay!)
- Pre-assigned rotating roster so you can plan ahead
- Competitive hourly pay
Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.
For any questions give Roam Estrella a call on 0272528311 and quote Job ID: 17386 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
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