Pulman Park to recruit a Customer Service & Sales Support professional to join their busy team.
This is a varied, front-facing role where you’ll be the first point of contact for visitors, while also supporting bookings, events, and the sales team with day-to-day coordination across the park.
Bruce Pulman Park is a world-class sports and recreation facility in South Auckland, hosting a wide range of community, sporting, and commercial events. This role plays a key part in keeping everything running smoothly across the venue.
About the Opportunity
This is a hands-on position combining reception, customer service, bookings coordination, and sales support. You’ll manage enquiries, assist with venue bookings, and support the wider team with event logistics and administration.
You’ll be based at the Arena reception, working in a fast-paced, people-focused environment.
- Be the first point of contact for visitors, managing phone, email, and walk-in enquiries in a professional and friendly manner.
- Coordinate venue bookings and small events, including managing booking details, preparing weekly run sheets, and supporting client requirements.
- Support the sales team with booking coordination, client communication, and general administrative support.
- Liaise with internal teams including operations, security, and catering to ensure events and bookings run smoothly.
- Process invoices, maintain booking records, and manage contractor access, deliveries, and logistics.
- Provide general reception and administrative support, including meeting room coordination and day-to-day front-of-house operations.
What You’ll Bring
- Experience in customer service, sales support, or front desk. administration, ideally in hospitality, events, or a multi-use venue.
- Strong customer service skills across phone, email, and in-person interactions.
- Experience using CRM, booking systems, or POS platforms
- Confidence handling enquiries, quotes, bookings, and event coordination.
- Ability to work in a fast-paced, multi-use environment (sport/recreation experience a bonus).
What’s on Offer
- Full-time, Monday–Friday role
- On-site parking
- Busy, varied role with lots of interaction
- Supportive team environment
Next Steps?
Here at Tribe, we’re currently experiencing a very high volume of applications, so it may take us a little longer than usual to get back to you.
To make sure we can continue supporting both candidates and clients to the highest standard, we kindly ask that all expressions of interest are submitted via this advert. This helps ensure your details reach the right consultant quickly, and we’ll be in touch as soon as possible.
If you have any specific questions, please don’t hesitate to contact Sarah Lewis on 027 221 0767 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.