About the Opportunity
- Be the first point of contact for customers and providers over the phone
- Answer inbound queries with empathy and provide clear, accurate next steps
- Learn and apply processes through structured training and on-the-job support
- Work across multiple systems in a busy, fast-paced environment
- Contribute to a positive and supportive team culture
What You’ll Bring
- Strong verbal and written communication skills
- A customer-first mindset and ability to connect with people from all backgrounds
- Resilience and empathy when supporting people through challenging circumstances
- Confidence using technology and learning new systems
- A calm, adaptable and proactive approach
What’s on Offer
- A temporary opportunity to build valuable customer service experience
- Monday–Friday hours, rostered between 8am and 6pm
- No weekend or late-night shifts
- Comprehensive training and ongoing support
- A supportive team environment in central Dunedin
Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.
For any questions give Kate Manera a call on 0272580659 and quote Job ID: 18040 for a confidential chat.
To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.