About the Company:
An iconic NZ business, they have been servicing the needs of Kiwis for over a century.
They are a large services company meeting the changing needs of customers. This company provides a collaborative, diverse working environment.
Based in South-East Auckland and offering fantastic benefits and a flexible working from home policy.
About the Role:
- As a result of an internal promotion, there is an exciting opportunity to join this high performing team!
- As the Senior Digital Communications Specialist, you will take digital marketing communications and customer lifecycle programmes to the next level through your world-class email, CRM, data, automation and digital expertise.
- You will utilise digital channels including eDM, social, display and search to achieve business outcomes.
- You’ll be data-driven and confident in CRM/marketing tools, such as Salesforce Marketing Cloud. This role works across B2B and B2C audiences on a range of products and services.
- You will be responsible for end to end campaign management, including delivering successful integrated campaigns and insightful reporting.
- Relationship building is key for this role. It’s important that you develop strong relationships with internal and external stakeholders, including agency partners.
- You’ll be working in a dynamic and constantly evolving industry to deliver compelling digital marketing activity that drives customer and commercial outcomes.
About You:
- You will be passionate about data and have solid experience in a digital communications or CRM role in a service industry. Experience in a large complex organisation a plus!
- It is both a big picture role and a doing role, so you’ll need to be comfortable both designing the customer relationship management initiatives and delivering them.
- Proven track record of customer database management and growth.
- A passionate customer centric approach to all you do.
- Excellent written, interpersonal and communication skills, and an ability to work well in a team.
- Self-starter and a strong team player.
Apply Now!
To find out more, please get in touch with Rachael Morgan on 027 253 9342 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
