About the Company:
We’re working with a well-known telco brand with a growing customer experience space. Based in a seriously cool, modern office in the CBD (think funky colours, LED artwork, and a great open floor plan), this company knows how to mix professionalism with personality.
About the role:
You’ll be helping customers across phone, email and webchat, answering general enquiries about the company’s products and services. It’s a 50/50 split between calls and digital channels, with the chance to level up to responding to customers on social media platforms once you're trained up. You’ll also collaborate with other teams on various other projects. It’s varied, people-focused, and a great role for someone who is dynamic and eager to learn.
What’s in it for you:
- Join a fun, social team with a supportive leader
- Hybrid work – 2 days from home
- Monday to Friday, no weekends
- $1,200 annual internet allowance
- Discounted health & life insurance
- Ongoing opportunities for progression and growth
- … and more!
What you’ll bring:
- You’re already a customer service legend - whether that’s from hospo, retail or a contact centre.
- You’re confident on the phone, love helping people, and thrive in a fast-paced (but fun!) environment.
- Bonus points if you’ve worked in telco, but it’s not a must.
- Most importantly, you're someone who brings energy, curiosity, and a great work ethic to the table.
Apply Now!
To find out more, please get in touch with Alex on 027 206 4432 for a confidential chat.
To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
