This isn’t your typical Business Analyst (BA) role. We are seeking a product-minded Business Analyst who is ready to take charge of digital experiences from the ground up. In this position, you will go beyond me gathering requirements; you will lead the evolution of their products, craft the roadmap, and connect customer needs with design thinking and technical delivery.
You will be joining a business where entertainment, digital platforms, and customer experience converge. They operate in a fast-paced environment that values creativity and prioritises people. This role has become available due to an internal promotion, highlighting the growth opportunities we offer.
What You’ll Do:
- Own and shape the product roadmap in collaboration with product, design, and tech leads.
- Quickly build strong relationships across teams to drive alignment and momentum
- Define clear epics, features, and user stories with smart, testable acceptance criteria.
- Lead product discovery to uncover opportunities for innovation.
- Work closely with stakeholders across customer experience (CX/UX), data, content, marketing, and engineering.
- Facilitate workshops, manage ambiguity, and clarify complex ideas.
- Communicate outcomes through demos, retrospectives, and regular stakeholder updates.
- Assist operational teams in adopting new features by providing tailored support and resources.
What You’ll Bring:
- 5+ years of experience in Business Analysis or product-focused roles in tech or digital environments.
- A strong understanding of product ownership, with the ability to think big while paying attention to detail.
- Experience working in Agile environments across multiple disciplines.
- A proven ability to engage others and build strong internal relationships.
- A natural problem solver with excellent communication skills and a collaborative mindset.
- Experience with customer-facing applications or platforms is a plus.
Why This Role Stands Out:
- You will play a key role in shaping product direction, not just focusing on delivery. You will work across high-impact digital platforms used by thousands of users.
- You will be part of a collaborative, people-first culture that values your ideas.
- There is a clear pathway for growth, as this vacancy resulted from a promotion.
Who This Role Is Perfect For:
You will thrive in this role if you’ve worked in fast-paced environments like media, entertainment, software, or SaaS, where customer experience and innovation go hand in hand. A technical background will give you an edge, especially if you can bridge the gap between development and design and communicate effectively with both. If you're a naturally curious problem-solver who is comfortable in discovery workshops as well as writing user stories, this could be your next big move.
Ready to take the next step?
If this sounds like the opportunity you’ve been waiting for,
Apply Now!
To learn more, you’re welcome to contact Teresa Jordan on 027 376 4884 for a confidential chat, but please submit your application first so we have your details on file.
Due to the high volume of applications and enquiries I receive, I may not be able to respond to everyone immediately. If you haven’t heard from me regarding your application within 2–3 business days, feel free to follow up.
Preference will be given to New Zealand Citizens or Residents, but we’re open to strong overseas applicants too.
At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along.
