
Customer Service & Contact Centre

Your Customer Service & Contact Centre Recruitment Partner
Your Customer Service & Contact Centre Recruitment Partner
We are experts in both temp and permanent customer service and contact centre recruitment. Our specialist team understand the challenges and complexities of recruiting in this space and we genuinely care about adding value. We build long-term partnerships and have hands-on experience with assessment centres and building high-performance contact centre teams from scratch.
Our temps can help you scale up for short-term needs and we are adept at working with call centres and online chat roles that require multilingual capability.
It’s an exciting time for the customer service and contact centre industry with technology, automation and artificial intelligence paving the way for new opportunities. Our specialist team provide invaluable insight to ensure your business is future-proofed for success. We can support you with traditional phone-based positions, help you grow online, chat-based social media roles or partner with you to customise your Omni Channel needs. Whether you are a large organisation, a government organisation or a small to medium business, we can help tell your story in a meaningful way to attract top talent across New Zealand.
What we Recruit
A snapshot of the types of roles we recruit
Get in Touch
Looking to grow your team or find your tribe? Get in touch with the team today!
Meet the Team


Lidya Paljk
Head of Customer Service & Contact Centre
lidya@tribegroup.com
+64 22 618 8339
Lidya leads Tribe’s Customer Service & Contact Centre team, delivering temp and perm recruitment solutions across high-volume environments. Known for her energy and care, she combines operational insight with a people-first approach to solve complex resourcing needs.


Georgia Irvine
Customer Service & Contact Centre - Temp
georgia@tribegroup.com
+64 27 645 3855
Georgia is Tribe’s lead consultant for Temp Contact Centre & Customer Service recruitment. Known for her speed, empathy and problem-solving, she supports NZ businesses with volume and specialist temporary hires, bringing hands-on temp management, sharp thinking and a calm, practical approach.


Alexandra Rutherford
Customer Service & Contact Centre
alexandra@tribegroup.com
+64 27 206 4432
Specialist recruiter with 2.5 years’ experience delivering permanent hires across customer service and contact centre roles. Skilled in high-volume and hard-to-fill briefs, she brings pace, creativity, and a people-first approach to every search - without compromising on quality.


Chelsea Widjaja
Talent Manager - Customer Service and Contact Centre
chelsea@tribegroup.com
+64 27 252 8022
From the shop floor to the talent desk, Chelsea brings real-world insight into what sets candidates apart in the customer service and contact centre space. She supports every stage of the recruitment process, from sourcing to candidate care, passionately connecting candidates with the right roles.
Latest Jobs
Looking for your next role? Take a look at our latest jobs.