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Customer Service & Contact Centre

Temp and Permanent Recruitment
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Your Customer Service & Contact Centre Recruitment Partner

We are experts in both temp and permanent customer service and contact centre recruitment. Our specialist team understand the challenges and complexities of recruiting in this space and we genuinely care about adding value. We build long-term partnerships and have hands-on experience with assessment centres and building high-performance contact centre teams from scratch.

Our temps can help you scale up for short-term needs and we are adept at working with call centres and online chat roles that require multilingual capability.

It’s an exciting time for the customer service and contact centre industry with technology, automation and artificial intelligence paving the way for new opportunities. Our specialist team provide invaluable insight to ensure your business is future-proofed for success. We can support you with traditional phone-based positions, help you grow online, chat-based social media roles or partner with you to customise your Omni Channel needs. Whether you are a large organisation, a government organisation or a small to medium business, we can help tell your story in a meaningful way to attract top talent across New Zealand.

Our Partners Include

Get in Touch

Looking to grow your team or find your tribe? Get in touch with the team today!

Meet the Team

Cathi ThomsonCathi Thomson hover

Cathi Thomson

Head of Business & Accounting Support

+64 22 071 5840

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Cathi is a proven recruitment leader with 20+ years’ experience across NZ and Scotland. She leads Tribe’s Business & Accounting Support team and is known for her collaborative style, energy, and ability to connect great people with the right roles—fast, thoughtfully, and with impact.

Alexandra RutherfordAlexandra Rutherford hover

Alexandra Rutherford

Customer Service & Contact Centre

+64 27 206 4432

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Specialist recruiter with 2.5 years’ experience delivering permanent hires across customer service and contact centre roles. Skilled in high-volume and hard-to-fill briefs, she brings pace, creativity, and a people-first approach to every search - without compromising on quality.

Georgia IrvineGeorgia Irvine hover

Georgia Irvine

Customer Service & Contact Centre - Temp

+64 27 645 3855

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Georgia is Tribe’s lead consultant for Temp Contact Centre & Customer Service recruitment. Known for her speed, empathy and problem-solving, she supports NZ businesses with volume and specialist temporary hires, bringing hands-on temp management, sharp thinking and a calm, practical approach.

Chelsea WidjajaChelsea Widjaja hover

Chelsea Widjaja

Talent Manager - Customer Service and Contact Centre

+64 27 252 8022

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From the shop floor to the talent desk, Chelsea brings real-world insight into what sets candidates apart in the customer service and contact centre space. She supports every stage of the recruitment process, from sourcing to candidate care, passionately connecting candidates with the right roles.

Latest Jobs

Looking for your next role? Take a look at our latest jobs...

See all Customer Service & Contact Centre Jobs