Project & Volume


Recruitment solutions to your high-volume, project and or ongoing hiring needs.

Your Project & Volume Recruitment Partner

Our specialist Project Team provide creative solutions to your high-volume, project and or ongoing hiring needs. We recruit across all industries and can recruit all levels of roles and focus predominantly on permanent solutions.

Focusing on roles that might not fit within the normal “stereotypical” areas of recruitment, where you may need teams of multiple people at any one time and roles that are high demand within your organisation. We understand the importance of recruiting for roles of this nature and our team enjoy fostering long-standing relationships and genuinely care about telling your story.

We know this it's no “cookie-cutter” approach and each business is unique. We spend time understanding your vision, structure, strategy and culture, to align our recruitment processes accordingly. Tribe Projects can offer a tailored method of recruitment to suit your needs, if you simply don’t have the resource. Our success is based on being able to reach and source the right talent for you on an ongoing basis or within the timescale needed.

We leave no stone unturned, with a dedicated technology, enablement and marketing team who ensure we have access to the latest tools and technology to support your search.

With an extensive database and a brand led by storytelling, let us do the heavy lifting to support your project and high-volume recruitment across New Zealand.

What we Recruit


A snapshot of the types of roles we recruit

RECENT WORK
"With two new teams to build from scratch, Tribe again delivered the goods."


We have worked closely with Alex Rutherford, an outstanding professional whose consultative approach enabled my team to source over 20 New Business Consultants and two fantastic Sales Team Leaders. Alex was able to draw upon her own prior career experiences, and tireless search activities, to provide us with the best in-market candidates available. Alex’s clients are fortunate that she typifies the very best client-facing approach - she’s a natural relationship-builder who delivers. Alex’s proactive and consultative professionalism has been a breath of fresh air and a great advertisement for Tribe and its organisational values.


Statistics from a recent Volume Recruitment Project


The primary challenges faced by this client, were recruiting high-volume roles, with hard-to-find skill sets across multiple locations, often within a limited timeframe.

Tribe’s solution is to create a recruitment campaign that is tailored to the clients’ specific needs. This is designed around job analytics, role profiling, multi-channel sourcing, branding and outreach, structured interviewing, and frequent market insight and findings ensuring our client’s roles remain competitive.

Candidates Interviewed by Tribe

Shortlisted Candidates

Placed Candidates

Fill Rate

Get in Touch

Looking to grow your team or find your tribe? Get in touch with the team today!

Meet the Team

Cathi Thomson

Head of Core Operations

+64 22 071 5840
LinkedIn

Cathi is a proven recruitment leader with 20+ years’ experience across NZ and Scotland. She leads Tribe’s Business & Accounting Support team and is known for her collaborative style, energy, and ability to connect great people with the right roles—fast, thoughtfully, and with impact.

Alexandra Rutherford

Customer Service & Contact Centre

+64 27 206 4432
LinkedIn

Specialist recruiter with 2.5 years’ experience delivering permanent hires across customer service and contact centre roles. Skilled in high-volume and hard-to-fill briefs, she brings pace, creativity, and a people-first approach to every search - without compromising on quality.

Rachel Booth

Accounting Support - Temp

+64 27 252 8022
LinkedIn

Rachel has 12+ years’ experience in people-facing roles and a passion for connecting talent with opportunity. Having worked in Ireland and Australia, she’s proactive, people-focused and excited to immerse herself in the NZ market, bringing experience across healthcare and NSW government recruitment.

GET IN TOUCH

Latest Jobs

Looking for your next role? Take a look at our latest jobs.

Customer Service & Contact CentreTemporaryAuckland

Customer Experience Representative

About the Opportunity Join a well-established New Zealand financial services organisation in Auckland CBD Support customers with account, portal, balance and withdrawal-related enquiries Handle inbound phone calls initially, before expanding into email support Work across a variety of customer queries while building your product knowledge Be part of a collaborative customer experience team focused on quality service What You’ll Bring Strong customer service, contact centre or administration experience Confidence communicating with customers over the phone and by email A positive, enthusiastic approach with strong interpersonal skills Good attention to detail and the ability to follow processes accurately Financial services or KiwiSaver experience is advantageous, but not essential What’s on Offer Auckland CBD location, conveniently based near Britomart Monday to Friday, 8:30am–5:00pm, 40 hours per week Hybrid working once signed off: 3 days in the office and 2 from home Opportunity to build experience within the financial services and investment sector Supportive team environment with training and development as you learn the role Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

Customer Service & Contact CentreTemporaryAuckland

Customer Experience Specialist

About the Opportunity Join a growing, purpose-led energy business helping reshape how New Zealanders access and use power. Support retail electricity customers across billing, metering, switching and general account queries. Manage enquiries primarily via email, with some outbound customer contact when required. Work closely with the operations team and help improve templates, processes and customer journeys. Be part of a small, fast-moving environment where there is plenty of opportunity to get involved. What You’ll Bring Customer service experience with strong written and verbal communication skills. A proactive, curious mindset and confidence working through problems without always relying on a script. Comfort working with numbers, billing information, customer data and account queries. Ability to work independently and thrive in an environment where processes are still evolving. Electricity, utilities, solar, battery or telco experience would be advantageous but is not essential. What’s on Offer Approx. $30 per hour and choose between 30-40 hours per week to suit what you’re looking for. Ponsonby location with a collaborative, social and energetic office environment. Opportunity to gain exposure to the fast-growing energy and renewable sector. Work directly with senior leaders and contribute ideas as the customer function grows. Friday team lunches, regular all-hands catch-ups and a genuinely inclusive team culture Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

Customer Service & Contact CentrePermanentAuckland

Sales and Retention Specialist

About the Opportunity We’re currently partnering with a well-established New Zealand life insurance and income protection provider to recruit a Sales and Retention Specialist to join their Auckland team. This is a unique opportunity to combine warm-lead sales with customer retention, giving you the chance to win new business while also making a meaningful difference to existing customers. What you’ll be doing Contact warm leads by phone, email and text, turning customer interest into new business. Manage your own sales pipeline, follow-ups and customer records to ensure no opportunity is missed. Proactively contact existing customers whose policies may be at risk of lapsing or cancellation. Understand the reason behind a missed payment or cancellation request and explore appropriate options. Handle objections and challenging conversations with empathy, confidence and professionalism. Maintain accurate records and follow all required processes, scripts and compliance requirements. What You’ll Bring We’re looking for someone who is commercially minded, customer-focused and confident on the phone. You’ll ideally bring: Previous experience in outbound sales, contact centre sales, customer retention or a similar customer-facing role. A proven ability to work towards sales or performance targets without compromising customer experience. Strong objection-handling and influencing skills. Excellent verbal communication and the ability to build rapport quickly. The ability to explain complex information in simple, easy-to-understand language. Confidence using CRM, contact centre and customer management systems. A genuine commitment to doing the right thing for the customer. What’s on Offer Our client offers a supportive environment with a strong focus on employee wellbeing and work-life balance. Ability to earn additional fortnightly bonuses based on performance Hybrid working – 2 days work from home Free staff parking or public transport costs reimbursed Insurance discounts (life, trauma cover, and health) Additional wellness leave, annual flu jabs, gym membership subsidy, and more! #FindYourPeople Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

See all Project & Volume Jobs