Project & Volume


Recruitment solutions to your high-volume, project and or ongoing hiring needs.

Your Project & Volume Recruitment Partner

Our specialist Project Team provide creative solutions to your high-volume, project and or ongoing hiring needs. We recruit across all industries and can recruit all levels of roles and focus predominantly on permanent solutions.

Focusing on roles that might not fit within the normal “stereotypical” areas of recruitment, where you may need teams of multiple people at any one time and roles that are high demand within your organisation. We understand the importance of recruiting for roles of this nature and our team enjoy fostering long-standing relationships and genuinely care about telling your story.

We know this it's no “cookie-cutter” approach and each business is unique. We spend time understanding your vision, structure, strategy and culture, to align our recruitment processes accordingly. Tribe Projects can offer a tailored method of recruitment to suit your needs, if you simply don’t have the resource. Our success is based on being able to reach and source the right talent for you on an ongoing basis or within the timescale needed.

We leave no stone unturned, with a dedicated technology, enablement and marketing team who ensure we have access to the latest tools and technology to support your search.

With an extensive database and a brand led by storytelling, let us do the heavy lifting to support your project and high-volume recruitment across New Zealand.

What we Recruit


A snapshot of the types of roles we recruit

RECENT WORK
"With two new teams to build from scratch, Tribe again delivered the goods."


We have worked closely with Alex Rutherford, an outstanding professional whose consultative approach enabled my team to source over 20 New Business Consultants and two fantastic Sales Team Leaders. Alex was able to draw upon her own prior career experiences, and tireless search activities, to provide us with the best in-market candidates available. Alex’s clients are fortunate that she typifies the very best client-facing approach - she’s a natural relationship-builder who delivers. Alex’s proactive and consultative professionalism has been a breath of fresh air and a great advertisement for Tribe and its organisational values.


Statistics from a recent Volume Recruitment Project


The primary challenges faced by this client, were recruiting high-volume roles, with hard-to-find skill sets across multiple locations, often within a limited timeframe.

Tribe’s solution is to create a recruitment campaign that is tailored to the clients’ specific needs. This is designed around job analytics, role profiling, multi-channel sourcing, branding and outreach, structured interviewing, and frequent market insight and findings ensuring our client’s roles remain competitive.

Candidates Interviewed by Tribe

Shortlisted Candidates

Placed Candidates

Fill Rate

Get in Touch

Looking to grow your team or find your tribe? Get in touch with the team today!

Meet the Team

Cathi Thomson

Group Head of Capability

+64 22 071 5840
LinkedIn

Cathi is a proven recruitment leader with 20+ years’ experience across NZ and Scotland. She leads Tribe’s Business & Accounting Support team and is known for her collaborative style, energy, and ability to connect great people with the right roles—fast, thoughtfully, and with impact.

Alexandra Rutherford

Customer Service & Contact Centre

+64 27 206 4432
LinkedIn

Specialist recruiter with 2.5 years’ experience delivering permanent hires across customer service and contact centre roles. Skilled in high-volume and hard-to-fill briefs, she brings pace, creativity, and a people-first approach to every search - without compromising on quality.

GET IN TOUCH

Latest Jobs

Looking for your next role? Take a look at our latest jobs.

Customer Service & Contact CentrePermanentAuckland

Technical Contact Centre Representative

About the Opportunity Our client is a globally recognised fintech organisation, transforming the way businesses navigate and manage payments. With a strong presence across international markets, they deliver innovative, end-to-end commerce solutions that support a diverse customer base across multiple industries. We’re looking for customer-focused, technically minded individuals to join their energetic Contact Centre team. If you enjoy helping people, solving problems and working in a fast-paced environment, this is a great opportunity to build your technical knowledge and develop your career within a growing global organisation. What You’ll Be Doing Providing phone-based support to customers experiencing issues with EFTPOS terminals and payment solutions. Troubleshooting technical issues, identifying the cause of problems and working through solutions to get customers back up and running. Managing a high volume of calls and cases while maintaining a high standard of customer service and accuracy. Identifying recurring issues and emerging trends, working collaboratively with the wider team to support effective resolutions. Maintaining accurate customer information and following relevant processes, policies and compliance requirements. The core hours will be between 7am and 3pm. Availability to work rare evenings/overnights or weekends and public holidays on a rotating roster will also be required. What You’ll Bring Previous customer service experience and a genuine passion for helping people. Previous experience in a technical contact centre, service desk or technical support environment would be an advantage. A natural problem-solver who enjoys investigating issues and working through solutions. Strong technical aptitude and confidence learning new systems, tools and processes. A calm, professional approach, particularly when dealing with frustrated customers or challenging situations. A positive, collaborative attitude and the resilience to adapt in a fast-paced, evolving team. What’s on Offer Join a globally recognised fintech organisation at the forefront of payment technology. Build your technical knowledge and develop valuable troubleshooting skills while supporting a range of payment solutions. Be part of a large, energetic and collaborative team where everyone plays a part in delivering great customer experiences. Ongoing opportunities for professional development and career progression within an international organisation. Work from a convenient North Shore office with parking. If you’re a customer-focused problem-solver who enjoys getting to the bottom of an issue and making a real difference to someone’s day, we’d love to hear from you! Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

Customer Service & Contact CentreFixed TermAuckland

Customer Success Specialist

About the Opportunity Join a growing payments technology business on a 12-month maternity cover contract. Manage the customer lifecycle across onboarding, ongoing engagement, retention and account changes. Build strong relationships with existing customers and help them get the most value from their products and services. Handle customer retention conversations, including contract cancellations, ownership changes and early terminations. Identify relevant opportunities to add value through additional products or features. What You’ll Bring 2+ years’ experience across Customer Success, Account Management, Customer Service, Retention, Technical Support or Sales. Strong relationship-building skills and a genuine focus on delivering excellent customer experiences. Confident communication skills across phone, email and other customer channels. Commercial awareness, with the ability to identify customer needs and recommend suitable solutions. Strong attention to detail, CRM confidence and the judgement to work independently while asking for support when needed. What’s on Offer $60,000 base salary plus commission of up to $25,000. 12-month contract with a supportive, close-knit team. Ongoing training and support from experienced team members. A relationship-led role that blends customer care, retention and commercial conversations. Opportunity to gain experience within a growing technology and payments environment. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Kate Manera a call on 0272580659 and quote Job ID: 18702 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

Sales & Account ManagementCustomer Service & Contact CentrePermanentAuckland

Sales Manager

About the Opportunity Our client is a globally recognised fintech organisation, transforming the way businesses navigate and manage payments. With a strong presence across international markets, they deliver innovative, end-to-end commerce solutions that support a diverse customer base across multiple industries. This is a hands-on leadership role where you’ll take ownership of a sales team, working closely with the Head of Sales to lift performance, build capability and drive sales growth. You’ll be leading salespeople and recently developed team leaders, so this isn’t about sitting behind a desk and watching the numbers — it’s about being visible, coaching well, setting the standard and creating a team that wants to win. What you’ll be doing: Lead, coach and develop a team of 22 sales professionals, including 19 reps and 3 field reps Work closely with two Team Leaders to create consistency, accountability and high performance across the team Drive sales volume and ensure the team is consistently hitting its targets Introduce regular 1:1s, call coaching and structured development, and have the confidence to tackle the harder conversations when needed Partner with the Head of Sales on strategy and help turn ideas into action Use sales data and performance insights to identify opportunities and keep the team moving forward About You You’re an established sales leader who enjoys being close to the action. You know how to coach, challenge and motivate people. You’ll bring: Proven leadership experience within a high-volume sales or call centre environment Experience leading a large team, ideally of salespeople A strong track record of driving sales performance and volume A hands-on, lead-from-the-front approach A competitive mindset, balanced with strong people skills and emotional intelligence Energy, initiative and a genuine desire to keep learning and improving Experience in a contact centre or other high-volume sales environment would be highly regarded. Experience with NetSuite or similar CRM systems is also useful, but we’re more interested in your leadership capability and what you can bring to the team. Why Join? This is an opportunity to step into a role where you can genuinely make your mark. The product is continuing to evolve and improve, creating a strong platform for further sales growth. You’ll have the opportunity to influence how the sales team operates, introduce better coaching and performance practices, and work closely with the Head of Sales on the wider direction of the function. You’ll also be joining a business that is growing and evolving, with plenty of scope for someone who is hungry to make an impact. What’s on offer: The chance to lead a sizeable, established sales team and influence its next stage of growth Join a global powerhouse and be part of exciting growth as market-leading products hit New Zealand Work from a convenient North Shore office with parking Ongoing professional development opportunities, from leadership pathways to advanced account management roles Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Alex a call on 027 206 4432 and quote Job ID: 18696 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.

See all Project & Volume Jobs