Chelsi Clifton - Head of Tribe Technology, Enablement & Experience
My team at Tribe are responsible for Technology and its enablement to create an amazing customer experience.
Reflecting on our personal recruitment experience process of hiring, offering, and onboarding our own Tribe members over the last year, we’ve recognised the fact we cannot wait until “things get back to normal” (whenever that may be and whatever that may look like). If there is a need or a gap in your team, this can be done successfully remotely - using the right technology and tools while creating a first-class experience.
It is no surprise to any leader out there that we’re experiencing significant candidate shortages and we are seeing this across all our disciplines. This is largely due to immigration (or lack thereof) and it’s likely to be a challenge we will continue to face until our borders reopen. In addition, our unemployment rate is sitting at ~4% and many candidates are being a bit more cautious about whether they will consider new roles, as stability is important during these times.
We’re still seeing a steady (but not as large as expected), number of kiwis looking to return home to NZ, with many being unable to find availability in MIQ, however we do have talent in NZ who could be enticed to explore the right opportunity. That is where finding the right agency to partner with to uncover this passive talent is paramount. There’s no doubt it’s a buoyant job market – the number of jobs we had on in August was triple on previous years, and we continue to see an ever-increasing demand for top talent.
Good talent is hard to find and will often have multiple job offers on the table when making their final decision (and we’re seeing a huge number of organisations counteroffer when they receive a resignation – up to 70% within Sales & Marketing). Companies are also doing more to retain and incentivise their current talent and build on their company and team EVP’s which is great to see – but obviously creates yet more competition!
I caught up with five Tribe Leaders to get their thoughts on their respective markets to share their key insights on how to not lose valuable talent.