Added 18 March 2024

Outbound Sales Team Leader

About the Company:

Our client is a future-thinking Licensed New Zealand Life Insurance company focused on making insurance simple, accessible, and affordable for Kiwis and helping them to have peace of mind as they plan for the future of themselves and their loved ones. Manufacturing and distributing their own Life Insurance and Funeral products, our multiple award-winning client believes that affordable high-quality insurance should be available for all Kiwis, and that this is achieved by putting the needs of their customers first.


About the role:

The New Business Team Leader is responsible for managing one of the company’s team of sales consultants to ensure they strive for excellence and meet key performance indicators while living the company values – excellence, customer focus, respect, and sharing.


Key duties include:

 

  • Manage and lead a team of sales consultants, providing guidance, support, and mentorship.
  • Support the recruitment and training of new team members, ensuring the team is equipped with necessary skills and knowledge.
  • Motivate and develop team members, providing coaching and feedback to drive their performance and professional growth.
  • Collaborate with the Head of Direct Distribution on strategy, innovation, analysis, and implementation of changes.
  • Support general call centre operations and recognition programs.
  • Ensure continuous professional development (CPD) training for the team to maintain competence and knowledge required as a Licensed Financial Advice Provider.

Requirements:
 
  • Proven senior sales or leadership experience in a call centre/sales environment.
  • Insurance or financial services industry experience is highly regarded, but we also welcome individuals with quick learning ability, initiative, and the ability to make decisions under pressure.
  • Strong leadership qualities with natural confidence and charisma to motivate and positively influence others.
  • Competitive nature with a focus on overcoming obstacles and keeping the team motivated for success.
  • Ability to work under pressure, prioritise tasks, and delegate responsibilities when appropriate.
  • Strong communication skills at all levels of the organisation.
  • Excellent punctuality and time management skills.

Benefits:
 
  • Monday to Friday working hours - between 9 am and 7 pm. No weekend work!
  • Ongoing 1-on-1 support and mentorship to ensure success in the role.
  • Yearly professional development plans including salary reviews.
  • Newly opened office on Queen Street, Auckland - a central CBD location with convenient access to transportation, shops, bars, and eateries.
  • Flexible hybrid working arrangements to support work-life balance.
  • Fun and sociable environment with bi-annual company award nights, team-building activities, and numerous social events.
  • Paid birthday day off!

Apply Now!

To find out more, please get in touch with Alex on 027 206 4432 for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. 

At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We’re all on a journey together so come along…

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