Customer Support Specialists - North Shore

About the Role:

You will be responsible for supporting customers over the phone, as well as email and web channels. Inbound customer queries may be around troubleshooting, billing and payments, updating details and onboarding.

About You:

If you have previous contact centre experience, or have come from a retail environment and are looking to step into something more technical, we would love to hear from you!
Being confident and comfortable on the phone with customers is key! As is tech savviness and working experience with navigating systems, as well as attention to detail good typing skills.
An interest or tertiary studying maths, finance, commerce or technology is desired (but not essential!).
Above all, we are looking for resilience, effective communication, reliability and a customer focused mindset.

About the Company:

We are recruiting for two businesses that are truly Kiwi success stories! With paid training, technology and supportive leaders, these roles are an ideal opportunity for candidates passionate about customer service to build on their experience under some of New Zealand’s most omnipresent and successful brands.

Apply Now!

To find out more, please get in touch with Georgia Irvine on 027 645 3855 for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. 

At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We’re all on a journey together so come along…