Customer Service Representative

About the Company:

Join a leading innovator in the insurance industry committed to simplifying processes and prioritising customer satisfaction. They strive to revolutionise insurance by making it less complex, less stressful, and more transparent, ensuring exceptional experiences for all stakeholders.

About the Role:

As a Customer Service Representative you'll play a pivotal role in managing policy renewals, responding to customer inquiries, and identifying cross-selling opportunities. Your responsibilities will span across various key result areas, including underwriting, customer relationships, stakeholder management, and process improvement, all aimed at delivering exceptional service and driving positive outcomes for all customers and partners.

About You:

We're seeking a motivated individual with a passion for customer service and a drive for excellence. The ideal candidate will have a background in insurance underwriting or a related field, with a minimum of 2 years of experience. You should possess excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. If you're looking for an opportunity to make a meaningful impact and grow professionally in a dynamic industry, we want to hear from you!

Apply Now!

To find out more, please get in touch with Amber on 027 625 7260 for a confidential chat.

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. 

At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We’re all on a journey together so come along…