Customer Service & Contact Centre

Our Customer Service and Contact Centre Team are experts in temp and permanent customer service and contact centre recruitment, it’s what they do and love day in, day out. We have an incredible client base, working with top Kiwi businesses across all industries and sectors, from large global corporates to startups and government organisations.  

We are a busy team with new roles coming in all the time, from inbound and outbound phone-based positions, online and chat-based social media roles and Omni Channel roles - so registering with Tribe is a great step in your job search process. We pride ourselves in providing honest and practical advice, so you can move forward with your career journey in a more successful way.  

Come say hi! When you step inside our Tribe, you’ll see that we are a relaxed, down-to-earth agency that is willing to listen to your story so we can help you find your tribe.

Types of Roles

  • Service Desk
  • Inbound Customer Service
  • Outbound Customer Service
  • Telesales
  • Customer Care – Chat and Email
  • Phone Based Sales Representative
  • Customer Service Representative
  • Customer Relationship Ambassador
  • Customer Experience Specialist
  • Credit and Collections
  • Customer Experience Specialist
  • Service Desk Level 1
  • Helpdesk Level 1
  • Team Leader
  • Workforce Planner
  • Customer Service - QA
  • Customer Service Manager
  • Customer Care Manager
  • Head of Customer Service

Relevant Articles

Job Seeker Reviews

"The team at Tribe were absolutely fantastic from the outset - open, personable and professional. You knew exactly where you were throughout the selection process, and at each point you were fully briefed and informed on what to expect next. I can't recommend them highly enough."

Mark - Head of Customer Acquisition

"Found a job within just 1 week of applying to Tribe. Very efficient and friendly recruiters. Highly recommended." 

Kevin - Customer Care

"Quick, easy, and faultless! I didn't expect to get a placement so quickly and I was offered 2 within a week. Lidya and the team are amazing! I highly recommend Tribe Group!"

Saphronn - Workforce Planner

"The detail Hattie went about ensuring the position was a good fit, along with suggestions around adjusting the cv to be a better match."

Nigel Priest - Operations Manager

"Sarah was amazing to deal with and she is a very good communicator te ensure that you are fully informed of the employment options she is providing you and is very passionate in what she does. Thank you so much Sarah for all of your assistance."

Iti - Customer Experience Specialist

"Tribe is so professional and consultants are real helpful and dedicated towards what they do. I am super happy with Abbie’s way of handling my file. She was spontaneous and super clear and she kept me engaged throughout the process. I highly recommend them to Job seekers. They are super good."

Vandana - Customer Service Representative

"A big shout out to Lidya Paljik from Tribe. She has put in so much effort in seeking for a better opportunity for me. I am so thankful that after 3 years of  being in NZ, I finally am getting back to what I was doing and that too with a great establishment. This would not have been possible without your help. Thank you."

Pravesh - Real Time Analyst

How Can We Help

Lidya Paljk

Head of Customer Service & Contact Centre
+64 22 618 8339

Sarah Fitzgerald

Customer Service & Contact Centre
+64 27 625 7260

Abbie Gavin

Customer Service & Contact Centre
027 391 6055

Helping you find your tribe

Georgia Irvine

Customer Service & Contact Centre
+64 27 645 3855

Elizabeth Etheridge

Candidate Manager
+64 272 467 960

Maddison Matthews

Candidate Manager
+64 27 375 6577

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