Customer Service & Contact Centre

Our Customer Service and Contact Centre Team are experts in temp and permanent customer service and contact centre recruitment; it's what they do and love day in, day out. We have an incredible client base, working with top Kiwi businesses across all industries and sectors, from large global corporates to startups and government organisations.  

tribe feather yellow

We are a busy team with new roles coming in all the time, from inbound and outbound phone-based positions, online and chat-based social media roles and Omni Channel roles - so registering with Tribe is a great step in your job search process. We pride ourselves on providing honest and practical advice so that you can move forward with your career journey in a more successful way.  

Come say hi! When you step inside our Tribe, you'll see that we are a relaxed, down-to-earth agency that is willing to listen to your story so we can help you find your tribe.

Tribe Group Team

Types of Roles

  • Service Desk
  • Inbound Customer Service
  • Outbound Customer Service
  • Telesales
  • Customer Care – Chat and Email
  • Phone Based Sales Representative
  • Customer Service Representative
  • Customer Relationship Ambassador
  • Customer Experience Specialist
  • Credit and Collections
  • Customer Experience Specialist
  • Service Desk Level 1
  • Helpdesk Level 1
  • Team Leader
  • Workforce Planner
  • Customer Service - QA
  • Customer Service Manager
  • Customer Care Manager
  • Head of Customer Service

Relevant Articles

Job Seeker Reviews

"Quick, easy, and faultless! I didn't expect to get a placement so quickly and I was offered 2 within a week. Lidya and the team are amazing! I highly recommend Tribe Group!"

Saphronn - Workforce Planner

"Tribe is so professional and consultants are real helpful and dedicated towards what they do. I am super happy with Abbie’s way of handling my file. She was spontaneous and super clear and she kept me engaged throughout the process. I highly recommend them to Job seekers. They are super good."

Vandana - Customer Service Representative

"I dealt directly with Georgia when seeking employment. I couldn't have asked for a better experience. Georgia got in contact with me, and within a few days I was beginning a new job. Every step of the way was explained and straight forward. This experience was not only professional, but also encouraging and uplifting too. Thanks Georgia!"

Nicola - Customer Support Specialist

"Tribe team is fantastic and very responsive. It was pleasure working with Lidya and Sarah. They helped me at every stage, understood what I was looking for and guided me along the journey and kept me up to date. I would love to work with them again in future and highly recommend. Thank you and I wish you all the best."

Manan - Customer Service Representative

"I normally don’t write these but felt the need for you to know how amazing Kamila has been with the process, of me finding new employment through Tribe group. I’ve been in the hospitality business for more then 10 years so I am well versed with customer service and she has been an absolute joy to deal with. Her persistence and her encouragement have been the main factors for me landing this new role thanks to her. If ever someone deserved praise or a pay rise Kamila would be it."

Maurice - Branch Manager

How Can We Help

Lidya Paljk - Tribe

Lidya Paljk

Head of Customer Service and Call Centre
+64 22 618 8339

Georgia Irvine - Tribe

Georgia Irvine

Temp Customer Service and Call Centre
+64 27 645 3855

Maddison Matthews - Tribe

Maddison Matthews

Talent Manager

Ngāti Porou, Ngāpuhi, Tainui
+64 27 375 6577

Helping you find your tribe

Nathan Ford

Project & Volume Consultant
+64 27 330 3893

Amber Adams

Talent Manager
+64 27 625 7260

Lizanne Dsouza

Temp Customer Service and Call Centre

Alexandra Rutherford

Talent Manager | Project & Volume
+64 27 206 4432

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