Customer Service & Contact Centre

Our Customer Service and Contact Centre Team are experts in temp and permanent customer service and contact centre recruitment; it's what they do and love day in, day out. We have an incredible client base, working with top Kiwi businesses across all industries and sectors, from large global corporates to startups and government organisations.  

tribe feather yellow

We are a busy team with new roles coming in all the time, from inbound and outbound phone-based positions, online and chat-based social media roles and Omni Channel roles - so registering with Tribe is a great step in your job search process. We pride ourselves on providing honest and practical advice so that you can move forward with your career journey in a more successful way.  

Come say hi! When you step inside our Tribe, you'll see that we are a relaxed, down-to-earth agency that is willing to listen to your story so we can help you find your tribe.

Tribe Group Team

Types of Roles

  • Service Desk
  • Inbound Customer Service
  • Outbound Customer Service
  • Telesales
  • Customer Care – Chat and Email
  • Phone Based Sales Representative
  • Customer Service Representative
  • Customer Relationship Ambassador
  • Customer Experience Specialist
  • Credit and Collections
  • Customer Experience Specialist
  • Service Desk Level 1
  • Helpdesk Level 1
  • Team Leader
  • Workforce Planner
  • Customer Service - QA
  • Customer Service Manager
  • Customer Care Manager
  • Head of Customer Service

Relevant Articles

Job Seeker Reviews

"Quick, easy, and faultless! I didn't expect to get a placement so quickly and I was offered 2 within a week. Lidya and the team are amazing! I highly recommend Tribe Group!"

Saphronn - Workforce Planner

"I dealt directly with Georgia when seeking employment. I couldn't have asked for a better experience. Georgia got in contact with me, and within a few days I was beginning a new job. Every step of the way was explained and straight forward. This experience was not only professional, but also encouraging and uplifting too. Thanks Georgia!"

Nicola - Customer Support Specialist

"Tribe team is fantastic and very responsive. It was pleasure working with Lidya. She helped me at every stage, understood what I was looking for and guided me along the journey and kept me up to date. I would love to work with her again in future and highly recommend. Thank you and I wish you all the best."

Manan - Customer Service Representative

"I am thrilled to share that I recently obtained a position at a renowned company in Auckland, and I owe a tremendous amount of gratitude to Amber and Georgia. These two individuals are truly exceptional, as they prioritize your confidence and comfort throughout the entire process, from interviews to your first day at work. I wholeheartedly commend both Amber and Georgia for their outstanding support, and I raise a toast to these remarkable ladies! If, by any chance, my current temporary position does not transition into a permanent one, I will undoubtedly turn to these ladies once again with full confidence and admiration."

Temp Candidate

"Maddy from Tribe made my experience with my job search much better and easier, made me feel comfortable and helped"

Kimberly - Customer Experience Specialist

"I am very satisfied with the process of Tribe. I had two interviews with very kind and professional person: Amber. She both made me feel comfortable and guided me throughout the process to get a job. Tribe is a serious and reliable company that offers quality work opportunities. I highly recommend their services. Thanks a lot."

Jessica - Participant Engagement Specialist

How Can We Help

Lidya Paljk - Tribe

Lidya Paljk

Head of Customer Service & Contact Centre

lidya@tribegroup.com
+64 22 618 8339
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Cathi Thomson - Tribe

Cathi Thomson

Acting Head of Customer Service & Contact Centre

cathi@tribegroup.com
+64 22 071 5840
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Georgia Irvine - Tribe

Georgia Irvine

Temp Customer Service & Contact Centre

georgia@tribegroup.com
+64 27 645 3855
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Helping you find your tribe
 
Maddison Matthews - Tribe

Maddison Matthews

Talent Manager | Customer Service & Contact Centre

Ngāti Porou, Ngāpuhi, Tainui

maddison@tribegroup.com
+64 27 375 6577
linkedin

Miria Jacobs

Perm Customer Service & Contact Centre

Ngāti Tūwharetoa

miria@tribegroup.com
+64 27 359 7851
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