General Manager Māori Health Equity & Cultural Stewardship
General Manager Māori Health Equity & Cultural Stewardship Shape Our Hauora Future Through Equity and Insight Lead with Mana, Partner with Iwi THINK Hauora is a primary health network committed to strengthening whānau wellbeing across Ōtaki, Horowhenua, Palmerston North City, Manawatū and Tararua. Guided by our values and Te Tiriti o Waitangi, we work alongside iwi, Māori providers, general practice teams, community organisations and national partners to champion equity and responsive, community-led care. Our focus is on bringing people, data, and kaupapa together to improve outcomes and support healthy futures for Māori. About the Role In this role, you’ll lead THINK Hauora’s kaupapa Māori, equity, cultural safety, and data-informed improvement efforts. You’ll work closely with iwi, mana whenua, Māori providers, our Senior Leadership Team and kaimahi to ensure Māori health equity remains at the centre of our decisions and actions. You’ll help bring people together, create space for Māori voices, and guide the integration of tikanga, kaupapa Māori quality approaches, and meaningful insights into our planning and delivery. Your leadership will ensure our partnerships, services, and strategies honour Te Tiriti and contribute to improving hauora outcomes for Māori across the region. About You You bring deep experience working with iwi, hapū, Māori communities, or kaupapa Māori organisations. You understand Te Ao Māori, Te Tiriti o Waitangi, and kaupapa Māori approaches to health, equity, and quality improvement. You’re confident engaging with data, insights, and equity intelligence, and you know how to translate these into meaningful action. You’re an experienced leader who values relationships, collaboration, cultural safety, and mana-enhancing practice. Most importantly, you care deeply about improving hauora outcomes for Māori and supporting positive, lasting change for our communities. Apply Now! Applications Close Midnight 15th February 2026 To find out more, please get in touch with Russell Spratt on 0294463770 or Orissa Plimmer on 027 285 1461 for a confidential kōrero. We encourage you to apply now as our recruitment process is underway, however, please note that we are closed from the 23rd of Dec to the 5th of January. Applications will not be progressed to further stages until after the 5th of January 2026. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. We are the landing place where our people can come to rest upon, a safe space. A place where excellence and culture are encouraged and ultimately, recognised. Vitality and well-being for all. Welcome, settle here!
Claims Specialist - Life Insurance
The Company: An established organisation in the life insurance space is seeking an experienced Claims Specialist to join a small, highly engaged team. This is a permanent role created to strengthen technical capability and support increasing claim volumes. This opportunity will suit someone who enjoys owning their work, handling complex claims, and being trusted to make recommendations – not just process tasks. The Role: You’ll be one of two people in the claims function, managing both direct and partner claims, with a strong focus on escalations and complex matters. The business is moving from a reactive to a proactive approach, and this role is central to that shift. Key responsibilities include: Managing two claims queues (direct and partner claims) Proactively prioritising and progressing claims to avoid delays and escalations Handling inbound claims-related phone calls Acting as the go-to contact for claim status updates and explanations Preparing clear, well-reasoned claim recommendations for approval Managing escalated claims and confidently pushing back where required Interpreting and applying the Administration Act in complex scenarios Navigating deceased estates, beneficiaries, and situations involving unclear executors or wills About You: Proven experience in life insurance claims (medical or health claims also considered) Strong knowledge of claims legislation and processes, particularly the Administration Act Experience managing complex and escalated claims Exposure to deceased estates and beneficiary matters (or the confidence to upskill quickly) Confidence making recommendations and owning claim outcomes Comfort working in a small, fast-moving environment What’s in it for you? An opportunity to be the senior claims specialist within a small team Clear progression potential toward a future leadership or manager-level role $85,000 – $90,000 salary 2 days work from home Apply Now! We are receiving a high volume of applications currently. To ensure your application is reviewed in full, we recommend you apply through this job ad directly. If you have any additional questions, please feel free to get in touch with Alex on 027 206 4432 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
ANZ Finance Officer
About the Company: Karma Drinks is an ethical, impact-led beverage company on a mission to prove that business can be a genuine force for good. Producing organic and Fairtrade soft drinks, Karma reinvests profits into the Karma Foundation in Sierra Leone, supporting long-term social impact. In 2025, Karma Drinks was recognised as the world’s top-scoring soft drink brand and ranked in the top 5% of all B Corps globally. With global revenue of circa $20m and ambitious growth plans, Karma continues to scale while staying true to its purpose-driven ethos. About the Role: Karma Drinks is looking for a proactive, solutions-driven Finance Officer to take ownership of day-to-day finance operations across Australia and New Zealand. Reporting to the Finance Manager based in Sydney, this role is operationally anchored in New Zealand and acts as the “engine room” of the ANZ finance function. You’ll manage everything from accounts payable and receivable through to payroll oversight, reconciliations and compliance, while playing a key role in improving and automating finance processes as the business grows. This is not a narrow processing role - it’s a senior, hands-on opportunity for someone who enjoys ownership, autonomy, and making things better. Key responsibilities include: End-to-end AP and AR ownership, including credit control, rebates and customer queries Bank, credit card, inventory and intercompany reconciliations Payroll compliance (including GST and statutory obligations) Month-end support and balance sheet reconciliations Partnering with Sales and Operations to streamline order-to-cash processes Identifying and implementing process improvements Potential to mentor or support a junior resource as the function evolves About You: You’re an all-rounder who enjoys working across the full spectrum of transactional finance and taking real ownership of your role. You’ll bring: Experience across AP, AR, payroll and compliance Confidence operating in a fast-moving, high-volume environment Strong communication skills with internal and external stakeholders A proactive, improvement-focused mindset Comfort working with leadership based offshore FMCG or consumer-led business experience (highly regarded) Strong systems capability - experience with Xero, Unleashed or similar is a bonus Most importantly, you’re values-driven and excited by the idea of working for a business that genuinely prioritises purpose alongside performance. Apply Now! If you’re looking for a role with autonomy, impact, and the opportunity to shape how finance operates within a growing, values-led business, we’d love to hear from you. To find out more, please get in touch with Beth 027 246 7960 & quote Job Id: 17194 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Instructional Designer
About the Company: Our client’s focus is to create a more sustainable future by rethinking how materials and by-products are managed. Every day, they engage directly with the realities of managing surplus materials, getting a clear view of where change is needed and how it can happen. They see discarded materials not as an endpoint, but as an ongoing resource, and are evolving their services to place greater emphasis on resource recovery—helping people and organisations reduce material loss and increase reuse and recycling. About the Role: In this fixed-term role, you will create and maintain Standard Operating Procedures (SOPs), work instructions, and learning modules that enable safe, consistent, and efficient ways of working. You will collaborate closely with subject matter experts and operational leaders to translate business and operational processes into clear, practical documentation and engaging, learner-focused training. Your work will play a key role in supporting compliance, strengthening organisational capability, and driving continuous improvement. About You: You’re someone who enjoys turning complex information into clear, practical guidance that helps people do their jobs safely and confidently. You’ve worked as an Instructional Designer, Learning Designer, or Technical Writer, and you’re comfortable creating and maintaining SOPs and work instructions that actually get used. You like working closely with subject matter experts and operational leaders, asking the right questions and translating their knowledge into user-friendly content and engaging learning experiences. You’ve designed learning modules across different formats—whether that’s eLearning, blended learning, or instructor-led sessions—and you communicate clearly and confidently with a wide range of stakeholders. You’re organised, detail-focused, and take pride in producing quality work. Experience working in frontline-heavy environments such as operations or logistics would be a plus, as would familiarity with continuous improvement or quality frameworks. If you’ve used eLearning authoring tools (e.g. Articulate Rise/Storyline), learning management systems, or have an understanding of change management, that’s even better! Apply Now! To find out more, please get in touch with Michaela Brchlova on 027-305 9031 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Business Process Mapping Specialist
About the Company: This role is for a large, complex organisation that has a major presence within Auckland. They pride themselves on their kind, inclusive, and diverse employee culture, and truly invest in their people. About the Role: This role is suited to someone who can hit the ground running and has experience in process mapping. This is a 3–4 month temporary role based in Auckland CBD. Map and document current-state, end-to-end business processes Gather and validate process information across multiple teams Identify issues or inefficiencies in existing processes Produce clear, practical process maps and documentation Focus is on accurately capturing existing processes and making them easy to understand and use Facilitate workshops with stakeholders About You: Proven experience in business process analysis/process mapping Strong stakeholder engagement skills Ability to work confidently across multiple teams and all levels of the organisation Highly organised, pragmatic, and delivery oriented Comfortable working in a fast-paced environment Apply Now! To find out more, please get in touch with Karina Morelli on +64 27 601 1799 & quote Job Id: 17205 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Collections Officer
We are looking for a Collections Officer to join a small, close-knit team in Parnell. This is your chance to manage a dedicated portfolio and manage the collections process end-to-end. The Role: As a Collections Officer, you’ll manage arrears from 10 days through to write-off, including repossessions and property-secured loans. You’ll: Take ownership of your own case load Make regular contact with customers, negotiating repayment plans and exploring every avenue before write-off. Assess and action repossessions and PLA notices where required. Work closely with the team to manage more complex, later-stage collections. Maintain accurate records in loan management systems and keep on top of weekly reporting. About You: 2+ years of collections experience, ideally in consumer finance Experience with repossessions and PLAs is highly regarded Someone confident and assertive on the phone but empathetic to customer situations. A self-starter who can manage their portfolio independently, meet weekly targets, and thrive in a fast-paced environment. What’s in it for you? Work in a supportive team with a relaxed manager who values collaboration over excessive emails. Opportunity to grow as the team expands Competitive salary and annual company bonus Monday to Friday, 8:30 AM – 4:30 PM, based in Parnell office Apply Now! We are receiving a high volume of applications currently. To ensure your application is reviewed in full, we recommend you apply through this job ad directly. If you have any additional questions, please feel free to get in touch with Alex on 027 206 4432 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Sales Consultant
About the Company: Park Supplies & Playgrounds is a playground design, manufacturing, installation and maintenance business that has been in the playground industry for over 35 years. They have a comprehensive range of high quality, New Zealand made playground and outdoor fitness equipment for schools, councils, early childhood education centres, architects, landscapers, holiday parks and many other commercial customers. Park Supplies & Playgrounds make fully customisable playgrounds designed specifically for the community. They work with clients to make the process as easy as possible, whilst at the same time ensuring they deliver a playground that themselves and their children will love. The business is growing, and it’s a great time to join the existing sales team. About the Role: This is a fantastic hunting and account management role in a New Zealand owned and operated business with manufacturing on site. This role is responsible for selling full playgrounds and playground equipment to schools, councils, landscape architects and developers. You will work customers to identify their playground requirements and then liaise with the in-house design team to bring the clients playground to reality in the factory and then installation. Your day to day will include presenting playground designs and pricing to customers, gathering feedback for further design customisation or price revision. You will also visit customer sites to assess space, design and equipment installation parameters. This is an end-to-end sales role - you will manage the customer relationship from needs assessment through to proposal presentation, closing the sale and then after sales follow-up. You will participate in playground marketing activities such as trade shows, conferences and in-house content creation. About You: Parks Supplies & Playgrounds are looking for a proven sales achiever with a track record of consistently achieving and exceeding sales targets, driving measurable growth, and contributing to overall team success. You will have proven sales results, business development and relationship management experience. Experience in selling equipment or outdoor products as well as knowledge of the Council and or school market would be useful. You will have a genuine interest in “play value” and a desire to develop the skill to deliver fun, imaginative playground customer solutions You will be highly capable at building relationships and being able to spot sales opportunities. You will also be comfortable talking to a diverse range of customers. Authentic, genuine relationship builders will do well in this role. Self-starters who are comfortable working autonomously as well as being part of an awesome and supportive team. You will be highly organised in your approach and very comfortable with account plans, using CRM processes, KPI’s and sales templates – a structured approach is essential to succeed in this role. Based in Auckland. This role requires some travel around the country to visit customers in a defined territory so this will need to suit your lifestyle. Apply Now! To find out more, please get in touch with Siobhan Chaney on 0272062735 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Talent Manager
About the Company: As a 100% privately Kiwi-owned business, Tribe moves fast, we make decisions when opportunities arise, not when the next Board meeting rolls around. We’re widely recognised as one of New Zealand’s leading recruitment companies, known for exceptional service, tailored talent solutions, and real commercial impact for our clients. We lead the market in technology adoption, with a dedicated enablement team, powerful internal database, LinkedIn Recruiter licenses for every Talent Manager from day one, and smart automations that free you up to focus on what you do best. About the Role: We are seeking a temporary, full-time Talent Manager to support Tribe’s recruitment delivery based in our Auckland office. This role will be partnering closely with Recruitment Consultants to support recruitment outcomes and plays a critical role in delivering a high-quality, end-to-end candidate experience and enabling strong commercial recruitment outcomes through effective sourcing, assessment, and candidate management. Key responsibilities will include: Partner with Consultants to understand client requirements, market conditions, and upcoming resourcing needs Independently source, screen, and assess candidates while managing multiple recruitment processes concurrently Provide candidate insights and recommendations to support successful hiring decisions Ensure candidates are treated professionally, ethically, and in a timely manner Maintain high standards across documentation, references, compliance, and system accuracy About You: You will bring proven experience in recruitment delivery, talent sourcing, or end-to-end candidate management, along with a genuine interest in people and building strong professional relationships. You are comfortable operating in a fast-paced, commercial environment and supporting recruitment activity across multiple roles, stakeholders, and sectors. This role suits someone who enjoys delivery, thrives on variety, and can confidently balance competing priorities while maintaining high standards of quality and candidate care. You will also bring: Demonstrated experience supporting end-to-end recruitment delivery, including talent acquisition and workforce resourcing activities Proven confidence sourcing, screening, and assessing candidates across a variety of roles and seniority levels Strong search tenacity, focus, and resilience, with the persistence to deliver successful outcomes High level of capability using ATS/CRM systems and associated recruitment tools Clear, confident verbal and written communication skills Well-developed organisational skills, with strong attention to detail and follow-through Proactive, solutions-focused mindset supported by sound judgement and initiative Resilient and adaptable, with the ability to perform effectively in a fast-paced, evolving environment Apply Now! To find out more, please get in touch with Karina Morelli on 027 601 1799 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Senior Territory Manager
About the Company: This organisation is a globally recognised, category-defining consumer brand with a strong presence across New Zealand grocery and convenience channels. Known for its high-performance culture and heavy investment in people, the business continues to grow market share through best-in-class execution, data-led selling, and deep customer partnerships. Operating at scale while maintaining a strong local field presence, the company offers genuine development opportunities, exposure to world-class sales capability, and the chance to build a long-term career within a high-growth FMCG environment. About the Role: Based in Christchurch, this Territory Manager role is primarily focused on driving execution and performance across the Christchurch grocery market, while also owning responsibility for the wider Upper South Island territory (including Timaru, Nelson and the West Coast). The role is field-based and hands-on, combining strong in-store execution with commercial planning, customer engagement, and leadership across the broader regional sales ecosystem. Key responsibilities include: Owning grocery execution across Christchurch, with wider Upper South Island coverage Managing a portfolio of supermarket accounts including Pak’nSave, New World and selected Woolworths stores Building and executing store-level joint business plans using data and insights Driving distribution, ranging, displays and share of shelf execution Managing and influencing distribution partners across the region to ensure consistent execution standards Working closely with distributor branches and Territory Managers to align priorities, plans, and performance expectations Coaching, supporting and influencing third-party merchandisers to deliver best-in-class in-store standards Analysing sales, category and shopper data to identify growth opportunities Leading new product launches and promotional activity at store level Acting as the key regional point of contact between head office, distributors, and the field team This role suits someone who thrives in-store, enjoys leading through influence rather than authority, and wants genuine ownership of both a core metro territory and a broader regional network. About You: You’re a commercially sharp, field-focused FMCG professional who enjoys owning a territory end-to-end and driving results through strong execution. You’ll bring: 3+ years’ experience in FMCG sales, ideally within grocery Strong understanding of supermarket execution and store-level selling Confidence using data and insights to build customer plans Proven ability to influence and negotiate with franchise and independent retailers A hands-on mindset — comfortable coaching merchandisers and solving issues in-store Strong organisation skills and the ability to work autonomously A growth mindset with ambition to build a long-term FMCG career A full, clean NZ driver’s licence This is a high-impact Territory Manager role with a globally recognised FMCG brand, owning a Christchurch-based territory with wider Upper South Island exposure. You’ll have strong autonomy, support from established distribution partners, and genuine opportunity to build a long-term sales career in a high-performance environment. If you’re ready to own a territory and make a real commercial impact, apply now or get in touch for a confidential chat. Apply Now! To find out more, please get in touch with Josh Pidduck on +64 22 639 2831 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Lead FP & A
About the Company: A well-known iconic brand that connects with all New Zealanders. Known for providing choice, their proposition offers something for everyone! This brand prides themselves on being customer-obsessed as well as being an innovator in their field. They are going through a period of exciting change that you will want to be part of. As well as a fantastic team culture, they offer flexibility and additional benefits to support you being the best you can be. About the Role: As the Lead FP&A, you will provide strategic financial leadership across high-impact planning areas. Bridging operational FP&A and executive-level finance, you will own and enhance financial models and reporting frameworks that underpin future performance, liquidity planning, capital allocation and dividend policies. This role also supports investor relations and Board reporting, ensuring key decisions are informed by robust analysis and aligned with shareholder expectations. This is an individual contributor role that leads long-term planning, enhances financial models and optimises reporting processes. It will also mentor junior analysts on best practice to strengthen the FP&A function. About You: Having already established your career in FP & A you will be: A critical thinker, bringing curiosity and intellectual rigor to complex problems Adept at translating large data sets into clear, understandable insights Focused on delivering high quality outputs, support team development and comfortable in mentoring Possess strong business partnering and strategic thinking skills to influence executive decisions Experienced in free cash flow forecasting and dividend modelling Advanced in financial modelling skills Proficient with planning tools (Anaplan, Adaptive Insights), ERP systems (SAP, Oracle) Skilled in data visualisation for executive reporting (Power BI, Tableau) Ideally you will have some knowledge of investor relations reporting, have exposure to M&A or investment evaluations within fast -paced high-impact environments where delivering shareholder value is paramount. Apply Now! To find out more, please get in touch with Sarah White on 0275053472 & quote Job Id: 17121 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Senior System Accountant
A large, complex national organisation is seeking a Senior Systems Accountant to play a pivotal role in its central finance function. You will connect financial systems, data, and insights to support strategic decision-making, planning, and performance across the organisation. Key Responsibilities: Act as finance subject-matter expert for ERP, BI, and planning systems Translate business requirements into clear system and reporting solutions Lead and coordinate finance-led system enhancements and upgrades Support budgeting, costing, modelling, and reporting through system design Drive system integration, data quality, and usability across finance platforms Provide guidance, documentation, training, and mentoring across the finance team What We’re Looking For: Experience in accounting/finance systems within a large organisation Hands-on experience with ERP and BI/planning tools (SAP, SAP BI, TM1, Oracle, SQL) Strong understanding of management accounting and financial principles Ability to explain technical concepts to non-technical audiences Experience across system development lifecycles, upgrades, and improvements Strong analytical skills, sound judgement, and collaborative style Tertiary qualification in Accounting, Finance, or a related discipline Why This Role: Influence finance systems strategy and long-term capability Complex systems environment with diverse stakeholders High-trust role offering autonomy and visibility Opportunity to make a real impact on decision-making and financial performance Applicants must be able to obtain and maintain security clearance and travel within New Zealand as required. To find out more, please get in touch with Peter Campbell on 0272013755 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Application Support Consultant
Join a customer-focused, close-knit team where your contributions truly matter! We’re looking for a Level 1 Application Support Consultant who is passionate about helping customers and thrives in a collaborative environment. In this role, you’ll provide first-level support, handling customer inquiries, resolving straightforward issues, and ensuring a top-notch customer experience. This is an excellent opportunity to build your career with a company that values teamwork, growth, and customer service excellence. Key Responsibilities Be the first point of contact for customers seeking support via phone, email, chat, or portal Log and categorize all customer interactions in Freshdesk, ensuring accuracy and clarity Resolve technical or non-technical issues efficiently, escalating complex cases when needed Communicate clearly with customers, providing regular updates and ensuring timely resolutions Help improve the team’s service by contributing to the knowledge base and supporting continuous improvements Participate in the after-hours on-call roster (one week every 6-7 weeks) About You You have customer service experience (preferably in a phone-based role) and a passion for helping others You’re a clear communicator who can handle frustration with patience and professionalism You have a basic technical aptitude and are keen to learn new systems and tools Team-oriented with a positive, collaborative mindset and a good sense of humour Self-motivated with a desire to grow and continuously improve Why This Role? Work in a supportive, close-knit team where you’re valued and have the chance to make a real impact Great opportunity to grow within a business focused on future product development Competitive salary of $75,000, plus paid on-call duties Office-based role in Penrose, with standard business hours and minimal after-hours commitment Recruitment Process Initial interview via Teams Second interview on-site with the support leadership team To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. To find out more, please get in touch with Teresa Jordan from Tribe Tech for a confidential chat. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Test Programme Lead
About the Company: As the Test Programme Lead, you will oversee complex testing initiatives for a major enterprise. Your leadership will be crucial in managing diverse testing projects, developing strategies, and fostering strong stakeholder relationships. This role offers an exciting opportunity to influence quality practices and work with a dynamic, innovative organization in Auckland. What You’ll Be Doing: Leading and overseeing testing programmes, ensuring scope, timelines, and budgets are met Developing and implementing testing methodologies, best practices, and standards Mentoring and managing testing teams to ensure high performance and continuous development Building strong relationships with stakeholders and providing expert guidance on testing activities Collaborating with internal teams and clients to deliver seamless testing solutions Driving adoption of industry-leading tools and processes to enhance testing efficiency Supporting innovation and continuous improvement within the testing practice Acting as a trusted advisor to senior leadership and clients on quality assurance What We’re Looking For: Proven experience leading large or complex testing initiatives in enterprise environments Strong leadership skills with success managing diverse teams and stakeholder relationships Deep knowledge of testing frameworks, automation, and QA methodologies Familiarity with project management approaches such as Agile or Waterfall Excellent communication skills suitable for engaging with technical and executive audiences Experience working within or alongside large enterprise organizations, preferably with consulting background Qualifications in IT, Computer Science, or related fields; equivalent experience accepted What’s on Offer: Work with a respected large enterprise committed to innovation Flexible work arrangements and a supportive company culture Opportunities for professional growth and development in Auckland Competitive remuneration package aligned with seniority and expertise Inclusive environment valuing diversity and inclusion Annual bonus If you’re an experienced senior testing professional ready to lead impactful programmes in Auckland, we want to hear from you. Apply Now! Please get in touch with Imtiaz Mohammed on +64 27 231 8437 & quote Job Id: 17190 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Assistant Brand Manager
About the Company: K9 Feline Natural, part of the Natural Pet Food Group (NPFG), is a premium pet nutrition business built on the belief that pets thrive on food inspired by what they would instinctively eat in nature. Crafted the New Zealand way, K9 Feline Natural uses the best ingredients, partners, and processes from New Zealand and beyond. The business goes the extra mile to ensure ethical, sustainable, and traceable practices in everything it does. From its base in Christchurch, the business was the first to export freeze-dried pet nutrition from New Zealand to the world and now exports to markets across North America, Australia, and Asia. With innovation, quality, and sustainability at its core, the brand continues to grow globally while staying true to its founding belief. About the Role: Reporting to the Senior Brand Manager, the Assistant Brand Manager role offers broad, hands-on exposure across brand, digital, and innovation projects. The role is ideal for someone early in their marketing career who enjoys rolling up their sleeves, owning tasks end-to-end, and learning how strong global brands are built and brought to life across multiple export markets. You’ll support the execution of global brand strategy, help deliver campaigns and content, and work closely with agency partners and cross-functional teams. You’ll be responsible for: Supporting brand strategy and activity across domestic and international markets Leading organic and paid social content execution alongside agency partners Managing website content, eDM campaigns, and CRM activity across NZ, Australia and the US Contributing to new product development projects and go-to-market execution Pitching in across a wide range of brand and marketing projects within a collaborative team About You: This role would suit someone early in their marketing or brand career who is curious, proactive and keen to learn - or an Assistant Brand Manager who enjoys being hands-on and close to execution. You’ll likely bring: A degree in marketing, business or a related field, or equivalent early-career experience A genuine passion for brand, digital and consumer marketing Comfort working across a broad scope, from strategic thinking to hands-on delivery A proactive, can-do attitude with strong attention to detail and organisational skills Confidence working with multiple stakeholders and agency partners A desire to learn, grow, and be mentored within a collaborative team FMCG experience is not essential. Candidates from adjacent consumer, digital or e-commerce environments are also encouraged to apply. What we offer: Competitive salary and bonus structure Flexible working options and free onsite parking Ongoing learning, development, and mentoring Staff and friends & family discounts One paid volunteer day per year for a charity or non-profit aligned to your values Donation matching for causes you’re passionate about A pet-friendly office, close to Hagley Park & local cafés, and strong team culture Apply Now! To find out more, please get in touch with Josh Pidduck on +64 22 639 2831 for a confidential chat. Applicants must be New Zealand citizens, residents, or hold a valid visa with the right to work in New Zealand. At the appropriate stage we will request your references. Please do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
eCommerce Manager
About the Company: A well-established, New Zealand retail brand with strong momentum Experiencing consistent year-on-year growth Ambitious plans to scale its ecommerce and digital capability Customer-obsessed, performance-driven and collaborative Small, agile head office where ideas turn into action quickly About the Role: This is a fantastic hands-on ecommerce leadership role with genuine ownership. You’ll take full responsibility for the ecommerce channel - trading performance, growth, optimisation and customer experience, and play a key role in shaping how digital supports the wider business. Own and trade the ecommerce channel with full P&L accountability Drive revenue, margin, CRO, traffic and customer growth Build and deliver the ecommerce promotional and trading calendar Help shape and execute the digital roadmap Lead continuous Shopify optimisation and CX improvement Leverage data, analytics and automation to unlock growth Manage digital agency partners and development priorities Lead, coach and support a Marketing Coordinator and eCommerce Specialist. Work closely with the Customer Service team and the Head of Retail. Be the go-to voice for ecommerce in commercial decision-making This is a role for someone who loves being close to the numbers, testing ideas, optimising performance and seeing the impact of their work quickly. About You: You’re a commercially minded ecommerce operator who thrives on momentum, ownership and results. A strong track record growing ecommerce within a retail business Confident trading an online channel and owning performance outcomes Solid Shopify experience (or a comparable ecommerce platform) Data-led, curious and commercially sharp Comfortable moving between strategy and execution A natural collaborator who enjoys working cross-functionally A supportive people leader who brings energy and clarity to the team Apply Now! To find out more, please get in touch with Suzie Gates on 0221599311 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…