Contract Launch Manager
About the Opportunity Join a national health organisation leading the rollout of major medical product contracts across New Zealand. Play a key role in bridging commercial strategy with clinical outcomes in a large, complex healthcare environment. Lead the preparation, launch, and embedding of new clinical products across multiple regions. Work closely with clinicians, suppliers, procurement, and supply chain teams to drive successful adoption. Be part of a major transformation programme improving access, efficiency, and patient outcomes nationwide. What You’ll Bring 3–5 years’ experience in medical devices, pharmaceuticals, or healthcare sales/account management. Proven ability to influence clinicians, procurement teams, and senior stakeholders. Strong project coordination, stakeholder engagement, and relationship management skills. Confidence operating within large, structured, or government environments. A proactive, consultative approach with strong commercial acumen and empathy for change. What’s on Offer A rare opportunity to work within New Zealand’s national health system at scale. The blend of private-sector commercial pace with public-sector purpose and impact. Exposure to large-scale, high-value healthcare contracts and transformation initiatives. The chance to make a meaningful contribution to patient care and system efficiency. A collaborative, high-impact role with strong professional development opportunities. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Henry a call on 027 326 7484 and quote Job ID: 16683 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Accounts Administrator
About the Opportunity Join a purpose-led organisation supporting long-term community outcomes across Auckland. This is a hands-on Accounts role with real ownership across AP, AR and bank reconciliations. Own end-to-end Accounts Payable and Accounts Receivable Process invoices, manage approvals and run payment batches Raise debtor invoices and monitor outstanding payments Perform daily bank reconciliations and support month-end Work closely with finance team and internal stakeholders What You’ll Bring 3+ years in Accounts Payable, Receivable or Accounts Officer role Experience with invoice processing, payments and reconciliations Comfortable chasing approvals and managing stakeholder queries Strong accuracy, organisation and time management skills Experience using accounting systems and Excel What’s on Offer Broad exposure across AP, AR and bank reconciliations Collaborative, supportive team with strong values Varied role with autonomy and responsibility Hybrid working options available Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Rachel Booth a call on 0272528022 and quote Job ID:17634 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Key Account Manager
About the Opportunity Newly created Key Account Manager role with a large, nationally connected transport/services organisation Focus on building and managing a strategic client relationship, while also working closely with a broad network of internal and external stakeholders across New Zealand Responsibility for ensuring a high-quality service experience, including performance oversight, issue resolution, relationship management and regular reporting Work closely with operational teams to support strong service delivery, continuous improvement and successful contract mobilisation Use data and insights to monitor performance, identify opportunities for improvement and help drive service enhancements Contribute to ongoing innovation, particularly around process and technology improvements that enhance customer experience The role will initially be weighted toward account management, with scope to take on a broader commercial/business development focus over time This is a high-visibility role where success will have a direct impact on client satisfaction, service outcomes and future growth opportunities What You’ll Bring Proven experience in key account management, ideally managing large, complex or high-value client relationships Strong relationship management capability, with the confidence to engage across multiple stakeholder groups internally and externally Ability to operate independently, influence others and build trust across a diverse partner network Experience handling queries, resolving issues and providing a high level of service in a fast-moving environment Strong commercial judgement, with the ability to balance client needs, operational realities and long-term business goals Confidence working with reporting and performance data to identify trends, risks and improvement opportunities A proactive, solutions-focused and resilient approach, with the ability to navigate complexity and competing interests An improvement mindset, with interest in finding smarter ways of working and enhancing service delivery over time What’s on Offer Rare opportunity to step into a strategic, high-impact account management role Broad role scope with the chance to shape relationship strategy, service delivery and future growth Strong mix of relationship management, operations, reporting and continuous improvement Nationally scoped role with some travel, particularly during the early relationship-building phase Join an organisation with strong market presence, established partnerships and exciting growth plans Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Siobhan Chaney a call on +64272062735 and quote Job ID: 17633 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Finance Business Partner
Finance Business Partner Porirua City is a vibrant place to live, work and raise a family. We’re committed to building a thriving, inclusive city – from protecting Te Awarua-o-Porirua Harbour to creating low-carbon communities and putting tamariki and rangatahi at the heart of everything we do. We’re looking for a commercially astute Finance Business Partner to partner closely with senior leaders across the organisation. About the Opportunity This is a well-rounded business partnering role where you’ll sit at the heart of decision-making — not just reporting the numbers but helping shape the outcomes. You’ll work closely with Senior Managers and General Managers, contributing to strategic conversations and providing the financial insight needed to support key investment decisions. Alongside this, you’ll stay close to the detail with day-to-day management accounting responsibilities across budgeting, forecasting, and reporting. This role will suit someone who enjoys both influencing at a strategic level and being hands-on in the numbers. You’ll also have the opportunity to shape the role and get involved in broader initiatives across finance and the organisation. What You’ll Bring CAANZ Chartered Accountant (or equivalent) Strong management accounting and business partnering experience Able to balance strategic thinking with a hands-on approach Strong stakeholder engagement and communication skills Key Responsibilities Partner with senior stakeholders to provide financial advice and influence decisions Deliver investment and performance analysis, articulating risks and opportunities Lead budgeting, forecasting, and monthly reporting processes Provide insights to support planning and operational performance Support Annual Plan, Long-Term Plan, and reporting requirements Drive improvements across systems, processes, and reporting Act as the key finance contact for business units Why Apply? Be part of decisions and outcomes — not just reporting on them Broad role with both strategic and hands-on elements Opportunity to shape and grow the role Supportive, values-driven environment Porirua City Council is committed to creating a diverse, inclusive, and welcoming workplace. Next Steps? To find out more, please get in touch with Peter Campbell on 027 201 3755 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Operations Manager
About the Opportunity As the Operations Manager you will be responsible for providing direction and leadership for the team within the Auckland DC, providing a safe working environment for all team members and ensuring that all warehouse procedures are adhered to and carried out in a safe and efficient manner. The role is also responsible for the integrity and security of the site and its inventory and assets. In a business where change is constant, this role plays a key part in ensuring that the Distribution Centre continues to support the growth of the NZ business. A PD is available. What You’ll Bring You will probably be in a similar role looking for the next step in your career and you will have experience in a similar environment. You will be part of the leadership team and will ensure all warehouse activities are delivered in a safe and efficient manner within agreed KPI’s and Financial targets whilst ensuring full compliance to all company policies and procedures, as well as legislative requirements, in particular Transitional Facility and Hazardous Substance Management. You will lead the Operations leadership team effectively to achieve daily requirements, driving a positive and high achieving work culture within the Operations function. Crucially, you will also demonstrate outstanding safety leadership, ensuring the safety of all team members, contractors and visitors. You will probably have completed Tertiary qualifications in Logistics / Warehousing or have the equivalent experience. Your background in senior leadership experience within a high-volume retail and/or FMCG warehousing environment, with a demonstrated ability to coach and develop team members will be essential, as will your strong commercial acumen, communication, computer and presentation skills If you have some experience in automated distribution operations, then that would be very helpful! What’s on Offer This is a fantastic opportunity for an experienced Operations leader to join a well-known business and take the next step in their career, working with a great team and with learning and development opportunities. It is a superb environment and not one to be missed. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Daniel Percival a call on 0274030801 and quote Job ID: 17363 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Kaitohutohu – Advisor/Senior Advisor
Kaitohutohu – Advisor/Senior Advisor Provide advice that supports kaupapa Māori outcomes Apply strong analysis and judgement to guide impactful decision‑making 12-month fixed term opportunity based in Te Whanganui-a-tara | Wellington Ko wai te Pakihi nei | About the Organisation Te Matatini is a kaupapa Māori organisation that celebrates and showcases kapa haka excellence in Aotearoa and throughout the world. Through the delivery of high‑quality programmes, events and initiatives, Te Matatini celebrates and strengthens Māori identity, culture and creativity. Best known for delivering Te Matatini National Kapa Haka Festival , the pinnacle kapa kaka event, the organisation also plays a broader leadership role in supporting Māori wellbeing, community connection and cultural expression across Aotearoa and to the world. Ko te āhua o te tūranga | About the Role Te Matatini is seeking an Advisor or Senior Advisor to join its Strategy & Organisational Performance team. This role provides high‑quality analysis, advice and reporting to support organisational performance, accountability and strategic delivery. Key areas of focus include annual planning, performance reporting, governance and ministerial advice, research and supporting engagement with government agencies and stakeholders. The role is open at Advisor or Senior Advisor level, depending on experience. Senior Advisors will lead more complex work, navigate ambiguity, and operate confidently within political and sector environments. Mōu | About You The successful candidate will be an experienced public sector advisor with: Proven policy, research or advisory experience Experience supporting annual planning and performance reporting Strong written and analytical capability, with sharp attention to detail Confidence engaging with senior leaders, governance forums and stakeholders They will also bring: Comfort working in a kaupapa Māori environment An understanding of, and appreciation for, te ao Māori Respect for tikanga and Māori values Te Matatini offers rewarding and purpose‑driven work, where strong advisory skills support a powerful kaupapa and deliver real impact for Māori and Aotearoa. Me tono mai inaīanei | Apply Now! Applications close midnight Thursday 23 April 2026. To find out more, please get in touch with Orissa Plimmer on 0272851461 or Russell Spratt on 029 446 3770 for a confidential kōrero. To apply, you must be a New Zealand citizen, resident, or hold a valid visa with the right to work in Aotearoa. We are the landing place where our people can come to rest upon, a safe space. A place where excellence and culture are encouraged and ultimately recognised. Kia tau ai te mauri tū, te mauri ora ki te katoa. Nau mai, tau mai! Vitality and well-being for all. Welcome, settle here!
Solution Architect - Data
About the Opportunity Join a high-performing, client-facing data & analytics environment Lead solution architecture for modern, cloud-based data platforms Shape designs end-to-end: ingestion, transformation, modelling, governance, consumption Partner closely with senior stakeholders, delivery leads, and engineering teams Drive secure-by-design outcomes across Azure/AWS services and data tooling What You’ll Bring Proven Solution Architecture experience across modern data platforms Strong experience with Microsoft Fabric (priority); Snowflake/Databricks also valued Solid capability across Azure or AWS, including identity/security patterns Confident designing data platform security (access, controls, governance) Consulting / advisory experience is mandatory (workshopping, influencing, clarity What’s on Offer 6-month contract with meaningful architecture scope and visibility Possibility of contract extensions Flexible location: Auckland or Wellington A role that blends hands-on architecture with stakeholder-led consulting Work on modern data platform patterns and best-practice security approaches Fast-moving team focused on delivery quality and practical outcomes Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Imtiaz Mohammed a call on +64 27 231 8437 and quote Job ID: 17623 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Quality, Compliance and Facilities Manager
About the Opportunity Sigma Healthcare is an ASX top 30 listed company and a leading Australian retail pharmacy franchisor and full-line pharmaceutical wholesaler and distributor to community pharmacies. We support Australia’s largest retail network of franchised pharmacies, with more than 900 franchised pharmacies across a core suite of franchise brands, including Chemist Warehouse, Amcal and Discount Drug Stores, as well as an expanding Chemist Warehouse network in New Zealand, Ireland and Dubai. In New Zealand, Sigma partners with Chemist Warehouse — the country’s leading pharmacy brand, with 74 stores nationwide and expanding. Backed by strong trans-Tasman scale and significant local investment, including a new state-of-the-art distribution centre, we are committed to improving access to affordable healthcare across Aotearoa. We are looking for a Quality, Compliance and Facilities Manager to join and lead the team who perform a critical role in managing the regulatory compliance obligations as well as Quality Management for Sigma New Zealand with tight requirements in relation to the handling and supply of medicines. You will lead the Quality, Compliance and Facilities teams to deliver the business strategy, ensuring the quality and reliability of Distribution Centres is maintained to service customers in full without disruption and competitive lease terms are in place for all facilities. Ensure business processes are documented, consistent and followed and that they align with regulatory requirements and agreed quality standards. Provide expert support to other teams in the business to ensure full understanding of quality and compliance requirements relevant to each department. Identify and rectify gaps in standards. What You’ll Bring You will probably have a tertiary qualification in relevant field and a good number of years in related, leadership positions, as well as professional work experience in the Healthcare or logistics industry Strong understanding of quality management principles and methodologies Expertise in relevant compliance regulations and standards Proven experience in facilities management operations Leadership and team management skills Excellent analytical and problem-solving abilities Strong communication and stakeholder management skills Highly developed organisational and planning skills Highly developed attention to detail Highly developed written and verbal communication skills Experience negotiating industrial lease agreements You will be a strategic thinker with a hands-on approach to delivering results. A team player with excellent communication and stakeholder management skills, with high emotional intelligence. Calm, adaptable and with a continuous improvement mindset, you will be an integral part of the leadership team. What’s on Offer This is a very rare opportunity to join this well-known business and be part of their continued growth in NZ. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Daniel Percival a call on 027 4030801 and quote Job ID: 17395 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Office Manager
About the Opportunity Our client operates within the tech space, working across a range of industries to help organisations improve learning, engagement, and performance through innovative tools and platforms This is a temporary Office Manager role, supporting the leadership and finance teams while keeping day-to-day operations running smoothly Manage calendars, meetings, and appointments Arrange travel, including flights, accommodation, and itineraries Keep the office running smoothly—stock supplies, kitchens, and stationery Prepare and manage documents like board packs, minutes, and presentations Ensure tasks are completed efficiently and on time Provide general office support and help the team wherever needed What You’ll Bring Proven experience in an EA/PA, or in an Office Manager role Strong organisational and multitasking skills, with high attention to detail Excellent interpersonal and communication skills, with the ability to support stakeholders at all levels Confidence working autonomously Experience supporting SLT and/or board functions Ability to thrive in a fast-paced environment BoardPro experience is desirable What’s on Offer Temp role whilst they recruit for perm Weekly pay cycle Chance to work in a fast-paced and collaborative environment, where everyone contributes and supports one another Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on +64 27 601 1799 and quote Job ID: 17618 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Sales and Account Coordinator
About the Company FSL Foods source quality frozen produce from local and international growers to ensure that Kiwi shoppers can access fruit and veggies year-round. They're focused on innovation and quality, something that sees them go from strength to strength each year. They’re proud to be the people behind leading retail brands such as Fruzio, Goodness Kitchen, The Berry Fix and The Veggie Fix. Learn more about them at www.fslfoods.co.nz About the Opportunity This hybrid Sales & Account Support role reports to the Head of Sales and involves supporting the wider sales team. You’ll be a key part of day-to-day operations, sales administration, and account support, with some field merchandising. Approximately 20% of your time will be on the road in the Auckland, Bay of Plenty and Waikato regions. Other responsibilities include: Supporting the sales team with admin, inbox management, and resolving store orders to drive sales outcomes Building and maintaining strong relationships with retail buyers and stores Executing merchandising standards in-store, including product placement and stock checks Assisting with promotions, tastings, and new product launches Preparing reports, analysing sales data, and communicating insights to the team Helping with forecasting and supporting the supply chain team on stock and demand Supporting events and food shows as required What You’ll Bring We’re looking for a proactive, confident, and agile individual with FMCG experience who thrives in a small, dynamic team. You’ll need strong communication skills, be confident in front of customers, and the ability to work independently when needed. 1–2 years’ experience in FMCG, ideally in sales, key accounts, or logistics Comfortable with Excel and learning new systems (NetSuite, NetStock, Foodstuffs systems are a plus) Confident interacting with buyers and team members, both on the phone and in person Strong problem-solving skills and willingness to suggest process improvements Flexible, adaptable, and comfortable working in a fast-paced environment Self-starter with a positive, can-do attitude Enjoys variety - from field visits to office-based tasks Must have a full New Zealand driver’s license What’s on Offer Competitive salary + company car! Flexible hybrid working + early start, early finish schedule Parking available at the office with additional free on-road parking nearby Work with top Kiwi brands and innovative FMCG products Next Steps? Here at Tribe, we’re currently experiencing a very high volume of applications, so it may take us a little longer than usual to get back to you. To make sure we can continue supporting both candidates and clients to the highest standard, we kindly ask that all expressions of interest are submitted via this advert. This helps ensure your details reach the right consultant quickly, and we’ll be in touch as soon as possible. If you have any specific questions, please don’t hesitate to contact Alex on 027 206 4432 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Logistics Coordinator
About the Opportunity Our client is a leading fuel retailer and distributor This is an 8-week temporary role with a strong possibility of extension Coordinate day-to-day logistics to ensure consistent and efficient supply operations Monitor stock levels and movements, ensuring optimal availability across sites Maintain accurate daily, weekly, and monthly reporting on supply and logistics performance Work closely with internal teams and external partners to ensure smooth communication and delivery Identify and highlight opportunities to improve processes, reduce costs, and increase efficiency What You’ll Bring Experience in logistics, supply chain, operations coordination or administration Strong organisational skills with the ability to manage multiple priorities High attention to detail, particularly when working with data and reporting Confident communicator, able to liaise with stakeholders and external partners Ability to work autonomously and solve problems proactively What’s on Offer Weekly pay cycle Variety in day-to-day tasks 8-week temporary role with a possibility of extension Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on +64 27 601 1799 ] and quote Job ID: 17539 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Customer Service Representative
About the Opportunity Work for a company that plays a significant role in New Zealand’s FMCG and beverage industry, with a wide range of well-known brands. Taking inbound and outbound calls dealing with complaints, trouble shooting, processing orders and other general enquiries What You’ll Bring 1 year contact centre experience, FMCG experience is desirable Confident handling a high volume of customer interactions in a fast paced environment Strong verbal communication and attention to detail Experience in SAP and Salesforce Are able to demonstrate empathy both written and verbally What’s on Offer Weekly Pay 4 months experience in highly regarded company with long term potential Full-time hours Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Kate Manera a call on 64 27 258 0659 and quote Job ID: 17592 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Scrum Master
About the Opportunity We’re working with a well-known Auckland-based organisation seeking an experienced Scrum Lead / Business Analyst for a short-term contract assignment estimated at 60 days. This is a hands-on role for someone who can quickly embed with a technology team and provide practical support across agile delivery, backlog management, and team coordination. A key focus will be helping the team better structure and manage work through Azure ADO Boards, including setup, refinement, workflow discipline, and overall delivery support. This could suit a highly experienced Scrum Master who enjoys rolling up their sleeves and bringing clarity, cadence, and momentum to a busy technology environment. What you’ll be Doing Supporting the technology team to better organise and manage work through Azure ADO Boards Reviewing and improving board setup, workflows, backlog structure, and sprint hygiene Facilitating backlog refinement and helping teams prioritise effectively Driving agile ways of working across delivery planning and team coordination Providing practical project management support to keep work moving and visible Partnering closely with stakeholders and delivery teams to improve clarity, accountability, and flow Bringing structure, coaching, and consistency to agile delivery practices What You'll Bring Proven experience as a Scrum Master, Scrum Lead, or agile delivery professional in a technology environment Strong business analysis capability, including translating work into clear, actionable items Demonstrated experience using Azure DevOps / ADO Boards Confidence setting up, refining, and optimising team boards and workflows Strong facilitation skills across stand-ups, backlog refinement, sprint planning, and delivery check-ins Ability to bring practical structure and momentum to teams without overcomplicating things Strong stakeholder engagement and communication skills Comfortable stepping into a short-term contract and delivering impact quickly What's on Offer? Immediate, high-impact assignment Opportunity to support a technology team in a meaningful and practical way Short-term contract with clear scope Auckland-based role with a strong delivery focus Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Teresa Jordan a call on +64 27 376 4884 and quote Job ID: 17616 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Customer Account Manager - Higher Education
About the Opportunity This is a strategic Customer Account Manager opportunity to join a well-established, global enterprise SaaS business delivering mission-critical software into the higher education sector. You’ll step into a relationship-led but commercially accountable Account Manager role focused on owning, retaining and growing a portfolio of education customers across New Zealand. While this is not a pure hunter role, it does require someone who enjoys commercial conversations, knows how to spot growth opportunity, and can turn strong customer relationships into sustained revenue outcomes. Own and manage a portfolio of higher education customers across New Zealand Drive retention, renewals and account growth across an established client base Identify and convert upsell and cross-sell opportunities across a broader product suite Lead commercial conversations including account strategy, contract negotiations and pipeline activity Build strong multi-level relationships across IT, operations and senior leadership Act as the key point of contact, ensuring customers are engaged, supported and seeing ongoing value This role suits someone who is polished, resilient and commercially sharp - someone who can build trust, protect revenue and still lean forward when growth opportunities present themselves. You’ll be comfortable balancing service, strategy and sales in a consultative environment. This role reports into the VP Education Partnerships Based in Australia and sitting within the close-knit team in NZ. This role requires a level of national travel as you’d expect. Location: Auckland. What You’ll Bring You are a strong relationship-led account manager with the commercial instinct to grow revenue as well as retain it and find commercial opportunities. This is a mix of famer/hunter role. You must have experience working within higher education or selling into the sector. Proven experience in account management, customer success or solution sales in the SaaS space Strong track record managing large, complex higher education customer relationships with revenue accountability Confidence leading commercial discussions, renewals, pricing and contract conversations Ability to identify growth opportunities and build credible upsell pathways Strong pipeline discipline, forecasting capability and stakeholder management skills You’ll bring warmth, polish and credibility, but also energy, hunger and a genuine commercial edge. You’ll be self-manageable, adaptable and solutions-focused, with the ability to deepen relationships while still driving outcomes. What’s on Offer Competitive base salary with strong monthly commission structure An established portfolio of higher education customers to own, retain and grow Strategic account management role with meaningful commercial influence Opportunity to work across a broader education product suite including student management and scheduling solutions Join a global enterprise SaaS business with strong internal capability and support Long-term career opportunity in a business with deep market credibility and growth potential Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Suzie Gates a call on 0221599311 and quote Job ID: 17359 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Sales & Operations Director
About the Opportunity This is a rare opportunity to join Triton Hearing in a pivotal leadership role at the heart of the New Zealand business. Sitting on the senior leadership team and reporting directly to the Managing Director, this role carries broad responsibility across both commercial performance and operational delivery. Triton Hearing is part of Sonova, the global leader in innovative hearing care solutions. This is a role which benefits from being part of a successful global organisation, with the freedom to act locally. With oversight of a workforce of circa 200 across a national clinic network of more than 60 sites, this is a role that requires genuine leadership range - someone who can drive performance, lead through others, build capability, and maintain strong execution across a distributed network . The remit is broad and highly visible. You’ll be responsible for leading regional sales and operational performance, partnering across the wider leadership team, and helping ensure Triton Hearing continues to deliver a high-quality customer experience. With a growth mandate, you will be astute at navigating growth, change and the practical realities of a large, distributed network. This role is not about managing from behind a desk. It needs a leader who is comfortable being visible in the business, close to the frontline, and engaged with what is happening across teams, regions and clinics. It will suit someone who can bring commercial sharpness, operational discipline and people leadership in equal measure - and who understands how to create accountability without losing empathy, energy or connection. What You’ll Bring You’ll bring proven senior leadership experience across multi-site sales and operations, ideally within healthcare, retail, or another client-led, multi-site environment where both client service and commercial performance matters. The core focus of this role is sales, so we’re seeking a strong commercial sales leader who has also led internal operations You’ll know how to lead through leaders. This role requires someone who has managed multisite and distributed teams through multiple layers, built capability in frontline leadership, and created rhythm, consistency and accountability across a network rather than just within one central site. Commercially, you’ll be confident using data, insight and performance trends to identify issues, improve outcomes and support smarter decision-making. You do not need to be a finance specialist, but you do need to be commercially literate, analytically sound and comfortable discussing business performance at leadership level. Personally, you’ll bring maturity, resilience and strong emotional intelligence. Triton Hearing operates in a people-led environment, so this role needs a leader who can balance pace and performance with empathy, judgement and the ability to bring others with them. Most importantly, you’ll be a grounded, credible operator who can move comfortably between strategy and execution - someone who can contribute at the leadership table while still staying close enough to the business to know what is really going on. What’s on Offer A genuinely significant leadership role with real scale, visibility and influence across a well-known national business, with global reach. The chance to join Triton Hearing, a purpose-led organisation operating in a growth sector where the work has a direct and meaningful impact on people’s lives. A broad and interesting remit spanning leadership, sales, operations, customer experience and business performance - offering both challenge and the opportunity to make a visible difference. The support of an established leadership team, alongside the backing and credibility of a wider global group. A role that will suit an ambitious, people-centric leader looking for a meaningful next step in a business where leadership quality genuinely matters. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Suzie Gates a call on 022159931 and quote Job ID: 17522 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.