Operations Team Leader
About the Opportunity We’re partnering with a fast-growing operations business seeking an Operations Team Leader to support the Area Operations Managers across multiple Auckland sites. This is a hands-on PM shift leadership role (approx. 2pm–10pm), responsible for running crews unloading shipping containers and ensuring smooth on-site performance. Lead and supervise container unloading crews (manual and forklift-based) • Conduct daily team briefs, planning and performance check-ins Act as the immediate on-site point of contact for customers Resolve real-time operational and team issues quickly and professionally Provide clear instructions, feedback, and direction to crew members Maintain safety, productivity, and service standards across each shift What You’ll Bring We’re looking for a practical, team-first leader who isn’t afraid to roll up their sleeves and lead from the front. Proven ability to lead and motivate frontline teams Strong real-time problem-solving skills in fast-paced environments Willingness to jump in and work alongside the crew Experience in demanding, labour-intensive environments (container unloading highly regarded) Forklift licence (advantageous but not essential) Team-first attitude, coachability, and strong personal discipline What’s on Offer This is an opportunity to step into a visible frontline leadership role within a scaling business with strong operational structure. PM shift (2pm–10pm) Clear progression pathway into senior operational roles Support from experienced Area Operations Managers Multi-site exposure across Auckland Strong team culture built on discipline and accountability Stable, growing business with long-term opportunity Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Henry Shaw a call on 027 326 7484 and quote Job ID: 17333 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Operations Manager
About the Opportunity As the Operations Manager you will be responsible for providing direction and leadership for the team within the Auckland DC, providing a safe working environment for all team members and ensuring that all warehouse procedures are adhered to and carried out in a safe and efficient manner. The role is also responsible for the integrity and security of the site and its inventory and assets. In a business where change is constant, this role plays a key part in ensuring that the Distribution Centre continues to support the growth of the NZ business. A PD is available. What You’ll Bring You will probably be in a similar role looking for the next step in your career and you will have experience in a similar environment. You will be part of the leadership team and will ensure all warehouse activities are delivered in a safe and efficient manner within agreed KPI’s and Financial targets whilst ensuring full compliance to all company policies and procedures, as well as legislative requirements, in particular Transitional Facility and Hazardous Substance Management. You will lead the Operations leadership team effectively to achieve daily requirements, driving a positive and high achieving work culture within the Operations function. Crucially, you will also demonstrate outstanding safety leadership, ensuring the safety of all team members, contractors and visitors. You will probably have completed Tertiary qualifications in Logistics / Warehousing or have the equivalent experience. Your background in senior leadership experience within a high-volume retail and/or FMCG warehousing environment, with a demonstrated ability to coach and develop team members will be essential, as will your strong commercial acumen, communication, computer and presentation skills If you have some experience in automated distribution operations, then that would be very helpful! What’s on Offer This is a fantastic opportunity for an experienced Operations leader to join a well-known business and take the next step in their career, working with a great team and with learning and development opportunities. It is a superb environment and not one to be missed. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Daniel Percival a call on 0274030801 and quote Job ID: 17363 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Information Security Consultant
About the Company: Our client is a trusted organisation, committed to improving lives of New Zealanders. They prioritise cybersecurity and are dedicated to fostering a culture of collaboration, growth, and integrity, where every team member plays an integral role in shaping the company's success. About the Role: Are you an information security professional driven by a desire to protect vital information? Our client, a well-established Organisation located in Auckland CBD, is looking for an experienced Information Security Consultant to join their team permanently. In this role, you’ll directly impact the organisation's security practices and help create a safe environment for both clients and internal teams About You: We are in search of someone who is not just skilled but genuinely passionate about cybersecurity: You have proven experience in information security, ideally within a consulting framework or similar. A strong understanding of security standards and compliance frameworks (such as ISO 27001, NIST, etc.) informs your approach to security. Excellent analytical skills help you to identify vulnerabilities and risks while delivering practical solutions. Strong communication skills, enabling you to articulate complex security concepts clearly, fostering understanding across all levels of the organisation. A proactive mindset that thrives on solving challenges and staying ahead of potential security threats is crucial to your success. What You'll Be Doing: As an Information Security Consultant, you'll be at the forefront of ensuring that the company’s information security frameworks are both robust and adaptive. Your day-to-day responsibilities will include: Performing in-depth security assessments and audits, identifying vulnerabilities in systems, networks, and processes to bolster their overall security posture. Advising teams on effective cybersecurity strategies and best practices that can be seamlessly integrated into their day-to-day operations. Collaborating closely with various departments to ensure that security policies are understood, implemented, and maintained rigorously. What’s on Offer: A competitive salary, acknowledging your expertise in the field. A flexible hybrid work model, promoting work-life balance with three days in the office and two days remote. Access to an environment that supports your professional development and growth within the industry. Apply Now! To find out more, please get in touch with Imtiaz Mohammed at 0272318437 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Executive Assistant
About the Company: This New Zealand-owned business is a well-established operator within a critical services sector, supporting businesses and communities across the North Island. With a long-standing legacy and a strong focus on safety, sustainability, and customer service excellence, the organisation is entering an exciting phase of transformation, with a clear growth agenda and strong momentum through 2026 and beyond. Please note: This role is based across both Auckland (Wiri) and Tauranga, with offices in each location. You’ll work one day per week from home and split your time between the Auckland (Wiri) office and Tauranga, with regular travel required two days per week to Tauranga. All travel and accommodation costs are covered. We are open to considering candidates based in either Auckland or Tauranga. About the Role: This is a pivotal Executive Assistant role partnering closely with the CEO and leadership team, enabling them to operate at a strategic level while ensuring seamless day-to-day executive support. Managing the CEO’s diary, meetings, travel and logistics, ensuring time is prioritised around strategic, high-impact initiatives. Supporting the CEO to stay aligned to key business priorities and assisting with projects as required. Coordinating Board activity including meetings, papers, minutes and follow-ups. Handling sensitive and confidential information with discretion and sound judgement. Building and maintaining effective relationships with internal and external stakeholders. Coordinating regular travel between Auckland (Wiri) and Tauranga, along with other North Island travel as required. Supporting a strong focus on safety, risk management and operational excellence. Working collaboratively within a unified leadership team environment. About You: Proven experience as an Executive Assistant supporting senior leaders. Board support is desirable. Highly proactive, organised and able to anticipate needs. Calm and effective in a fast-paced environment. Adaptable and comfortable navigating change and shifting priorities. Strong written and verbal communication skills. High level of integrity, discretion and professionalism. Comfortable with regular travel between Auckland and Tauranga. Apply Now! To keep things simple, we ask that all applications and expressions of interest are submitted through this advert. We’ll review applications as they come in and be in touch. For any specific questions give Sarah Lewis a call on 0272210767 and quote Job ID: 17289 for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. At Tribe we have our guiding light to show us the way. We bring our whole selves to work. We encourage inclusion in every single interaction. We genuinely care about people and are curious about their stories. We celebrate all points of view. We will help you find your tribe, the same way we have. We’re all on a journey together so come along…
Enterprise Account Director
About the Opportunity This is a strategic Enterprise Account Director (Government ERP) opportunity to join a well-established, global, enterprise SaaS organisation delivering mission-critical ERP solutions to large and complex public sector environments. You’ll step into a strategic Account Manager role (official title) focused on growing and deepening relationships across NZ Government agencies. This is not transactional sales - it’s long-cycle, consultative and relationship led. Own and drive the full enterprise sales lifecycle from strategy through to close Develop multi-level stakeholder relationships across organisations Lead complex RFP processes within structured procurement frameworks Identify expansion opportunities within existing accounts Build long-term account plans aligned to agency transformation goals Work cross-functionally with pre-sales, solution consultants and ops delivery teams This role suits someone who is gritty, resilient, a true relationship builder and hunter, who understands how to navigate governance, risk and compliance frameworks. Location: Ideally Auckland (Head office) or Wellington. What You’ll Bring You are a strategic enterprise seller who understands complexity and enjoys influencing at executive & muti level. Proven experience selling ERP or enterprise software solutions Demonstrated success managing long, multi-stakeholder sales cycles Experience selling into NZ Government or highly regulated sectors Strong commercial acumen with disciplined forecasting and pipeline management Confidence presenting at C-suite and senior leadership level Ability to balance relationship development with revenue delivery You’ll be a true go-getter, be structured, adaptable, astute and comfortable operating in consultative/solution selling environments where credibility and trust are critical. What’s on Offer Competitive base salary with strong commission structure Strategic, high-value accounts with long-term ownership Joining a global, high-growth enterprise SaaS business with a strong footprint across ANZ and beyond Being part of a unique offering end-to-end ERP delivered as a SaaS platform, positioning you as a trusted advisor to Government organisations Opportunity to influence digital transformation and deliver meaningful outcomes for public sector government clients Mature sales environment with strong internal capability, collaboration, and career growth pathways Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Suzie Gates a call on 0221599311 and quote Job ID: 17359 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people
Part-time Customer Service & Dispatch Specialist
About the Opportunity This is a part-time (20 hours per week) position: Saturday and Sunday – 5:00am – 3:30pm As a Customer Service & Dispatch Specialist, you will be responsible for handling inbound phone calls from customers, drivers, and third-party agents such as taxis, rural delivery drivers, and various courier companies. The product focus includes urgent calls for lost baggage and medical supplies, with the added responsibility of booking airway bills for flights. As well as: Coordinating with a nationwide roster to assign jobs promptly. Handling proof of delivery from third-party agents. Assisting couriers when delivery sites are closed, ensuring items are delivered or rescheduled. Please note that training will take place Monday – Friday 8:30am – 5pm for the initial 3-4 weeks of the assignment What You’ll Bring We are looking for someone with the following: 2+ years in a contact centre environment – ideally in freight, logistics or manufacturing customer service roles. Sound geographical knowledge of NZ. A strong customer focused mindset, a sense of urgency and the ability to follow processes. Very high attention to detail, especially when dealing with complex calls and urgent products. Experience and proficiency with computer systems. Excellent phone & written communication skills and comfortability on phone calls. What’s on Offer Consistent weekend hours with 3–4 weeks paid weekday training ASAP start date, temp assignment with potential to go permanent • Supportive team in fast-paced, purpose-driven environment Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on 027 601 1799 and quote Job ID: 17341 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Product Manager – Customer Operating Model
About the Opportunity We’re partnering with a nationally significant organisation seeking a Product Manager – Customer Operating Model to architect how customer value is delivered end-to-end. This permanent Auckland-based role is best described as an internal “end-to-end process architect” — someone who can see how value flows across technology, engagement, and people, and redesign it for the future. • Own and evolve the end-to-end customer operating model • Identify friction points across systems, process and teams • Define and hold a 5-year roadmap, with AI at its core • Partner closely with frontline customer-facing teams • Build governance and consolidated visibility across initiatives This role has evolved from a previous leadership position and now carries no direct reports. It’s hands-on, strategic, and highly visible. You’ll travel across New Zealand and internationally to deeply understand bottlenecks, engage stakeholders, and design an improved future state. This is not project delivery. It’s enterprise-level systems thinking. What You’ll Bring • Experience shaping end-to-end operating models (not just projects) • Strong product thinking — roadmap, prioritisation, value delivery • Ability to influence without authority across senior stakeholders • Confidence working alongside Agile digital and data teams • Conceptual thinking paired with execution discipline We’re looking for someone who understands how organisations truly deliver value, and who can define the long-term vision while breaking it into practical, achievable steps. Grit, resilience, and active listening are essential. What’s on Offer • Five weeks annual leave • Flexible working (3 days in office preferred) • National and international travel • High-impact, purpose-driven work The strategic visibility, ownership of roadmap, and opportunity to shape the future direction of a major organisation are significant. You’ll play a central role in embedding AI into work practices, enabling frontline teams to focus on high-value, relational work while systems and process evolve around them. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Rachael Evans a call on 027 253 9342 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
HR Coordinator
About the Opportunity An organisation that is continuing to expand its market presence and service capability Their solutions help streamline operations, manage risk, and improve overall efficiency Based in Albany, ASAP start Initially a 3-month temporary assignment Providing HR coordination support within a high-volume, fast-paced environment Coordinating onboarding and offboarding processes, including employment agreements, background checks, payroll preparation, and responding to general HR queries Maintaining accurate and up-to-date employee records within the HR system and digital folders What You’ll Bring Preferably, a candidate with HR coordination experience or strong administrative experience within the HR space Confident working in high-volume, fast-paced settings Assertive and comfortable following up with stakeholders to ensure processes are followed Detail-oriented with strong time management skills Strong written and verbal communication skills Proactive, adaptable, and resilient, with a solutions-focused mindset What’s on Offe [Key Benefits] A supportive and passionate team culture that encourages collaboration and accountability One day working from home (Monday) Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina a call on 027 601 1799 and quote Job ID: 17335 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Area Operations Manager
About the Opportunity We are partnering with a rapidly growing international operations business entering a significant expansion phase across New Zealand. This is a pivotal leadership hire, supporting the General Manager in scaling operations and strengthening frontline leadership capability. The role suits a senior, hands-on operator who thrives in fast-moving environments and can bring structure, maturity, and energy to a growing business. Lead and develop site managers across multiple distribution or warehouse operational locations Oversee daily operations, ensuring service delivery within warehouse and distribution environments Drive workforce planning, rostering, and labour optimisation across a large casual workforce Manage payroll sign-off, invoicing accuracy, and weekly operational reporting Build strong customer relationships and resolve site-level issues quickly and professionally Play a key role in scaling the NZ operation during a high-growth period What You’ll Bring We’re looking for a values-led, selfless leader who can navigate complexity and bring strong problem-solving capability to a demanding operational environment. Proven experience leading frontline operational teams Strong workforce planning and rostering capability in labour-intensive environments Commercial acumen and ability to manage performance against targets Excellent problem-solving skills under pressure Humble, coachable, disciplined leadership style Experience in supply chain, logistics, or distribution centres Devanning containers experience (preferred) What’s on Offer This is a high-impact role offering autonomy, visibility, and strong earning potential within a scaling international business. Significant growth and career progression opportunities Blend of office and on-site leadership Opportunity to directly influence and shape a growing NZ operation Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Henry Shaw a call on 027 326 7484 and quote Job ID: 17332 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Senior People Business Partner
About the Opportunity Our client is an organisation that supports independence, choice and peace of mind through thoughtfully designed living environments. Care and warmth shines through everything they do. Your day-to-day responsibilities in this role will include: Supporting stakeholders in a fast-paced environment across anything and everything relating to HR. Strong business partnering is key! Managing end to end Employee Relations with a focus on coaching and empowering people leaders. Overcoming a legacy mindset of “this is how we’ve always done it...” and turn it into “ this is why we should do it this way!” Liaising with unions with the intention to foster a genuine partnership. Supporting project related changed processes and change management. It’s a fantastic opportunity for a Senior People Business Partner who is looking for an independent role where no day will look the same. What You’ll Bring Your background will include having operated in standalone P&C roles where you’ve had to operate independently. The ability to be onsite in the office from 8 am until your workday ends is key (apart from the two WFH days). This is not a role where you can catch up on work late at night – visibility and supporting the business “live” is key. Your personality is outgoing, friendly and with a strong commercial acumen where you have a reasonable understanding of P&L reports. Ideally, you’ll come from a background where you’ve navigated a diverse workforce and understand the sensitivity required to support cultural diversity. What’s on Offer [Key Benefits] In the words of the current incumbent of this role, it’s simply a “fabulous role!” with a huge development opportunity. If you prefer, you will have the option of two WFH days with Thursday being a mandatory office day. No day will ever look the same and you’ll be given the autonomy to operate independently with the guidance of the GM P&C. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Michaela Brchlova a call on 027 3059031 and quote Job ID: 17328 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Customer Support Advisor/Admin
About the Opportunity Our client is a top tier Aotearoa organisation. They are a motivated team dedicated to building a better future for New Zealanders. Monday to Friday Based in Porirua Starting ASAP , until end of June You will be responsible for proactively managing customer queries across various channels and handling associated administrative tasks. Inbound calls (with outbound calls to follow up with stakeholders) Provide clear and accurate information and solutions Deliver an empathetic and efficient customer experience Ensure timely responses and accurate record-keeping What You’ll Bring Previous experience in a customer centric role and experience in a fast-paced environment Ability to manage administrative functions effectively Reliability, punctuality and a proven track record of good attendance Excellent verbal and written communication skills in customer-focused settings The ability to pick up new technology and adapt A collaborative, helpful and team-player attitude Empathy and a customer-oriented outlook The ability to remain composed and professional under pressure We are not able to consider candidates who have significant planned leave. Due to the regulatory nature of this role, we require a clear criminal history. What’s on Offer Immediate start , Temp assignment until 30 June 2026 Based in Porirua, opportunity to work within an organisation that has a meaningful impact on the community We are seeking someone who is reliable, proactive, and customer-focused Opportunity to work in a fast-paced, customer-focused setting Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on +64 27 601 1799 and quote Job ID: 17309 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Customer Response Coordinator
About the Opportunity CBD-based organisation with a strong community presence and impact Proactively manage customer queries across phone, email, and web channels Use CRM systems and internal tools to track and resolve enquiries efficiently Deliver a high standard of customer service as a key member of the team What You’ll Bring Proven customer service experience with strong written and verbal communication skills Intermediate Excel skills (SAP experience advantageous but not essential) High attention to detail with reliable, resilient, and practical problem-solving ability Adaptable and quick to learn new processes in a changing environment Available to start within one week’s notice What’s on Offer Immediate start TEMP assignment (till 29 May 2026) Auckland CBD location within a collaborative team delivering high-quality community services Dynamic, fast-paced environment with varied customer interaction and the chance to build strong CRM/Excel skills Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on 027 601 1799 and quote Job ID: 17321 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
PA/Snr Administrator
About the Opportunity This business trusts their people, who are committed and productive, and they invest in their wellbeing. Temp role until 26 June 2026 We are seeking candidates with previous PA/Team Administrator experience Act as the go-to person for the team, supporting with meeting agendas and travel arrangements Manage diaries, travel arrangements, and take meeting minutes Raise purchase orders Perform credit card reconciliations Assist with various team events and meetings Assist in onboarding new employees Provide other general administrative support as needed Support up to 3–5 senior leaders/managers and their team What You’ll Bring Proven experience as a Personal Assistant or Team Administrator Strong background in various administrative tasks and processes Positive "can-do" attitude Willingness to collaborate and support colleagues Ability to multitask and prioritize effectively Effective communication skills, both written and verbal Self-motivated and proactive Diary management and extensive admin experience is a must What’s on Offer Temp role, starting ASAP, based in Auckland CBD Diary management + extensive admin experience Opportunity to work in a fast-paced environment with competing priorities Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on +64 27 601 1799 and quote Job ID: 17310 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Customer Support Specialist
About the Opportunity Join a leading payments partner operating across New Zealand and Australia, supporting thousands of businesses with reliable and secure payment solutions. Working Monday to Friday, 9:00 am – 5:30 pm, you will be involved in a range of tasks including: Helpdesk support, providing high-volume phone assistance to customers with activation, login, and setup of their equipment. Technical configuration of devices using an online portal, ensuring they are correctly prepared for dispatch. Data management, gathering and validating customer data from multiple sources and accurately updating internal systems. Administrative support, resolving information discrepancies and assisting with terminal dispatch to keep the project on track. What You’ll Bring We are looking for candidates who are professional, reliable and thrive in a fast-paced environment. There will be a need to remain calm under pressure, enjoy variety in your work, and can quickly adapt to changing priorities. If you have the following, we would love to hear from you! A minimum of one years’ experience in a helpdesk or contact centre environment. Strong technical proficiency, comfortable using software, with the ability to quickly learn new systems. Flexibility and agility, able to switch between support and administrative tasks as project needs change. KPI-driven, with a track record of meeting or exceeding targets relating to data accuracy and customer service. Excellent attention to detail, especially when validating data and resolving discrepancies. Strong communication skills, including clear verbal support; ability to speak a second language, such as Mandarin, is highly desirable. Reliability and punctuality – this is crucial. What’s on Offer With a collaborative culture, this organisatio focus on doing things right, staying customer-focused, and delivering high-quality outcomes through well-defined processes and teamwork. Perks include free breakfasts, development opportunities and parking provided. You will be working with down-to-earth, passionate leaders who walk the talk when it comes to showing they care about their people. You will be joining at an exciting time for this business in terms of growth and global reach. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Sophie Knapp a call on 0274864242 and quote Job ID: 17288 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Workplace Property Advisor
An exciting opportunity to join a highly regarded, global professional services environment for a Workplace & Property Advisor. This is a varied, hands-on role where you will play a key part in ensuring the smooth operational running of a premium corporate office. You’ll sit within the Front of House and Workplace team and be responsible for delivering an exceptional client and staff experience every day. If you thrive in a polished, fast-paced environment and take pride in creating a seamless workplace experience, this could be the role for you. About the Opportunity Provide professional Front of House support, greeting clients and covering reception when required. Coordinate catering and deliver a high-quality food & beverage service for meetings and events. Set up and reset meeting rooms, including furniture layouts and basic AV support. Manage mail, couriers, stationery, pantry stock and general office services. Liaise with suppliers and building management to ensure smooth daily operations. Support facilities coordination including repairs, desk moves, security access and H&S requirements. Assist with print room tasks, archiving, invoices and ad hoc office support as needed. What You’ll Bring Previous experience working in a corporate, property, or hospitality environment. Strong organisational skills with high attention to detail. Confident dealing with senior stakeholders and building rapport. Proactive, hands-on and takes pride in presentation and service. Comfortable using Microsoft Office. Exposure to property, facilities or supplier coordination would be a strong advantage. Next Steps? To keep things simple, we ask that all applications and expressions of interest are submitted through this advert. We’ll review applications as they come in and be in touch. For any specific questions give Sarah Lewis a call on 0272210767 and quote Job ID: 17289 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.