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Customer Service & Contact CentrePermanentAuckland

Posted 28/09/2026

Store Manager

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About the Opportunity
We’re looking for a hands-on, energetic leader who loves creating memorable experiences for both customers and the team. You’ll be at the heart of the action by supporting and inspiring the front of house crew, keeping the store running like clockwork, and getting stuck into the behind-the-scenes admin that keeps everything smooth. This is a role where your ideas matter, your leadership counts, and your day-to-day makes a real impact.

What You’ll be Doing
  • Lead and mentor a front of house team of up to 10, including training, coaching, and development.
  • Run the day-to-day operations, from stock management to food safety checks, making sure everything flows effortlessly.
  • Keep the store organised with admin and operational tasks.
  • Build strong relationships with staff and customers, creating a friendly, welcoming vibe.
  • Work closely with the owner and Hospitality Manager to shape the way the business runs.
Roster & Hours
Tuesday – Saturday
Store hours are 10am – 10pm, with a mix of 3 daytime shifts and 2 evening shifts within these core hours.

What You’ll Bring 
We’re on the hunt for a dynamic leader who thrives in a fast-paced, people-focused environment. If you love working with a fun, energetic team and get a buzz from creating great experiences for both customers and staff, this could be the role for you. You’ll have the chance to bring fresh ideas to the table and play a key part in helping this small business with big dreams continue to grow.  
You’ll Have:
  • 2+ years of proven experience in a store management position (Assistant Store Managers looking to step up are welcome!)
  • Experience in a food retail business (e.g. dessert stores, sweet shops) would be an advantage but not a requirement
  • Full driver’s license and own vehicle required
  • Clean criminal history
What’s on Offer
  • $33 per hour
  • Tues-Sat roster – have a proper weekend with Sun-Mon off! Some flexibility to work with your life outside of work is also doable
  • Free and discounted products
  • Real opportunity to contribute your ideas and be a key player in this business

#FindYourPeople

Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. 

Tribe is a group of specialist teams, each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
 

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