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Customer Service & Contact CentreTemporaryAuckland

Posted 10/11/2026

After-hours Customer Service & Dispatch Representative

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About the Opportunity

  • Casual, on-call overnight role supporting a nationwide freight and logistics operation
  • Coordinate dispatch, manage inbound calls and monitor freight and flight movements
  • Complete reporting and administrative tasks during quieter periods
  • Overnight shifts from 6:30pm–5:00am, based in Highbrook, Auckland
  • Cover planned and unplanned absences, including occasional public holidays

What You'll Bring

  • Previous experience in freight, logistics, transport or dispatch preferred
  • Strong customer service and communication skills
  • Ability to multitask, prioritise and stay calm under pressure
  • Self-motivated and confident working independently overnight
  • Flexible availability to cover shifts, sometimes at short notice

What's on Offer

  • $31.74 per hour + $3.29 night allowance between 8pm–5am
  • Flexible, casual on-call shifts to suit your availability
  • Comprehensive daytime training provided over 3–5 weeks
  • Opportunity to gain experience in a nationwide logistics operation
  • Potential to transition into a permanent role in the new year

Next Steps?
To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch.

For any questions give Kate Manera a call on 027 258 0659 and quote Job ID: 18817 for a confidential chat.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. 
 

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