Customer Service Representative
About the Opportunity Work for a company that plays a significant role in New Zealand’s FMCG and beverage industry, with a wide range of well-known brands. Taking inbound and outbound calls dealing with complaints, trouble shooting, processing orders and other general enquiries What You’ll Bring 1 year contact centre experience, FMCG experience is desirable Confident handling a high volume of customer interactions in a fast paced environment Strong verbal communication and attention to detail Experience in SAP and Salesforce Are able to demonstrate empathy both written and verbally What’s on Offer Weekly Pay 4 months experience in highly regarded company with long term potential Full-time hours Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Kate Manera a call on 64 27 258 0659 and quote Job ID: 17592 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Scrum Master
Scrum Lead / Business Analyst Auckland | Contract | 60-day assignment We’re working with a well-known Auckland-based organisation seeking an experienced Scrum Lead / Business Analyst for a short-term contract assignment estimated at 60 days. This is a hands-on role for someone who can quickly embed with a technology team and provide practical support across agile delivery, backlog management, and team coordination. A key focus will be helping the team better structure and manage work through Azure ADO Boards, including setup, refinement, workflow discipline, and overall delivery support. This could suit a highly experienced Scrum Master who enjoys rolling up their sleeves and bringing clarity, cadence, and momentum to a busy technology environment. What you’ll be doing Supporting the technology team to better organise and manage work through Azure ADO Boards Reviewing and improving board setup, workflows, backlog structure, and sprint hygiene Facilitating backlog refinement and helping teams prioritise effectively Driving agile ways of working across delivery planning and team coordination Providing practical project management support to keep work moving and visible Partnering closely with stakeholders and delivery teams to improve clarity, accountability, and flow Bringing structure, coaching, and consistency to agile delivery practices What we’re looking for Proven experience as a Scrum Master, Scrum Lead, or agile delivery professional in a technology environment Strong business analysis capability, including translating work into clear, actionable items Demonstrated experience using Azure DevOps / ADO Boards Confidence setting up, refining, and optimising team boards and workflows Strong facilitation skills across stand-ups, backlog refinement, sprint planning, and delivery check-ins Ability to bring practical structure and momentum to teams without overcomplicating things Strong stakeholder engagement and communication skills Comfortable stepping into a short-term contract and delivering impact quickly Why this role? Immediate, high-impact assignment Opportunity to support a technology team in a meaningful and practical way Short-term contract with clear scope Auckland-based role with a strong delivery focus Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Teresa Jordan a call on +64 27 376 4884 and quote Job ID: 17616 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Customer Account Manager - Higher Education
About the Opportunity This is a strategic Customer Account Manager opportunity to join a well-established, global enterprise SaaS business delivering mission-critical software into the higher education sector. You’ll step into a relationship-led but commercially accountable Account Manager role focused on owning, retaining and growing a portfolio of education customers across New Zealand. While this is not a pure hunter role, it does require someone who enjoys commercial conversations, knows how to spot growth opportunity, and can turn strong customer relationships into sustained revenue outcomes. Own and manage a portfolio of higher education customers across New Zealand Drive retention, renewals and account growth across an established client base Identify and convert upsell and cross-sell opportunities across a broader product suite Lead commercial conversations including account strategy, contract negotiations and pipeline activity Build strong multi-level relationships across IT, operations and senior leadership Act as the key point of contact, ensuring customers are engaged, supported and seeing ongoing value This role suits someone who is polished, resilient and commercially sharp - someone who can build trust, protect revenue and still lean forward when growth opportunities present themselves. You’ll be comfortable balancing service, strategy and sales in a consultative environment. This role reports into the VP Education Partnerships Based in Australia and sitting within the close-knit team in NZ. This role requires a level of national travel as you’d expect. Location: Auckland. What You’ll Bring You are a strong relationship-led account manager with the commercial instinct to grow revenue as well as retain it and find commercial opportunities. This is a mix of famer/hunter role. You must have experience working within higher education or selling into the sector. Proven experience in account management, customer success or solution sales in the SaaS space Strong track record managing large, complex higher education customer relationships with revenue accountability Confidence leading commercial discussions, renewals, pricing and contract conversations Ability to identify growth opportunities and build credible upsell pathways Strong pipeline discipline, forecasting capability and stakeholder management skills You’ll bring warmth, polish and credibility, but also energy, hunger and a genuine commercial edge. You’ll be self-manageable, adaptable and solutions-focused, with the ability to deepen relationships while still driving outcomes. What’s on Offer Competitive base salary with strong monthly commission structure An established portfolio of higher education customers to own, retain and grow Strategic account management role with meaningful commercial influence Opportunity to work across a broader education product suite including student management and scheduling solutions Join a global enterprise SaaS business with strong internal capability and support Long-term career opportunity in a business with deep market credibility and growth potential Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Suzie Gates a call on 0221599311 and quote Job ID: 17359 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Sales & Operations Director
About the Opportunity This is a rare opportunity to join Triton Hearing in a pivotal leadership role at the heart of the New Zealand business. Sitting on the senior leadership team and reporting directly to the Managing Director, this role carries broad responsibility across both commercial performance and operational delivery. Triton Hearing is part of Sonova, the global leader in innovative hearing care solutions. This is a role which benefits from being part of a successful global organisation, with the freedom to act locally. With oversight of a workforce of circa 200 across a national clinic network of more than 60 sites, this is a role that requires genuine leadership range - someone who can drive performance, lead through others, build capability, and maintain strong execution across a distributed network . The remit is broad and highly visible. You’ll be responsible for leading regional sales and operational performance, partnering across the wider leadership team, and helping ensure Triton Hearing continues to deliver a high-quality customer experience. With a growth mandate, you will be astute at navigating growth, change and the practical realities of a large, distributed network. This role is not about managing from behind a desk. It needs a leader who is comfortable being visible in the business, close to the frontline, and engaged with what is happening across teams, regions and clinics. It will suit someone who can bring commercial sharpness, operational discipline and people leadership in equal measure - and who understands how to create accountability without losing empathy, energy or connection. What You’ll Bring You’ll bring proven senior leadership experience across multi-site sales and operations, ideally within healthcare, retail, or another client-led, multi-site environment where both client service and commercial performance matters. The core focus of this role is sales, so we’re seeking a strong commercial sales leader who has also led internal operations You’ll know how to lead through leaders. This role requires someone who has managed multisite and distributed teams through multiple layers, built capability in frontline leadership, and created rhythm, consistency and accountability across a network rather than just within one central site. Commercially, you’ll be confident using data, insight and performance trends to identify issues, improve outcomes and support smarter decision-making. You do not need to be a finance specialist, but you do need to be commercially literate, analytically sound and comfortable discussing business performance at leadership level. Personally, you’ll bring maturity, resilience and strong emotional intelligence. Triton Hearing operates in a people-led environment, so this role needs a leader who can balance pace and performance with empathy, judgement and the ability to bring others with them. Most importantly, you’ll be a grounded, credible operator who can move comfortably between strategy and execution - someone who can contribute at the leadership table while still staying close enough to the business to know what is really going on. What’s on Offer A genuinely significant leadership role with real scale, visibility and influence across a well-known national business, with global reach. The chance to join Triton Hearing, a purpose-led organisation operating in a growth sector where the work has a direct and meaningful impact on people’s lives. A broad and interesting remit spanning leadership, sales, operations, customer experience and business performance - offering both challenge and the opportunity to make a visible difference. The support of an established leadership team, alongside the backing and credibility of a wider global group. A role that will suit an ambitious, people-centric leader looking for a meaningful next step in a business where leadership quality genuinely matters. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Suzie Gates a call on 022159931 and quote Job ID: 17522 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Sales Coordinator
About the Opportunity Our client is a large, global business and a pioneer in the FMCG industry. You will be joining a complex and fast paced environment, working within a high performing team and servicing customers across the country. Temp assignment through to mid-June 2026, covering leave Support sales activity by loading sales opportunities and maintaining accurate system data Ensure dashboards and internal systems are up to date Process purchase orders, invoicing, and respond to customer and internal queries What You’ll Bring Proven experience in sales support roles Working knowledge of Salesforce and SAP Advanced Excel skills for data handling and reporting Strong attention to detail and organisational skills Ability to manage competing priorities effectively What’s on Offer Opportunity to gain experience within a reputable, industry-leading organisation Auckland CBD location Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on +64 27 601 1799 and quote Job ID: 17589 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Senior P&C Advisor
About the Opportunity Our client is a leader within the tax industry and the focus is simple – help Kiwi businesses stay competitive and grow. They’re currently on a journey that involves significant change, with multiple streams of work to support the business stepping into future. During this 12-month Fixed Term Contract, the Senior P&C Advisor will join a purpose-driven and value led business and focus on the following: Support people leaders and teams across all areas of HR, with a specific focus on change. Take ownership of recruitment alongside hiring managers (this includes some direct recruitment as well as liaising with agencies). Improve the overall employee experience and drive a culture of high performance. What You’ll Bring This role will suit someone who is comfortable with ambiguity and change, with a proven ability to move at pace and pivot when needed. Your key skills will include: Taking initiative, problem solve and operate with minimal direction. Building credibility quickly and positively influence leaders across a polished, professional, corporate business. Having comfort stepping into things mid-way through and picking things up without missing a beat. Proven ability to guide and support leaders through significant change. What’s on Offer Central location with a 1-day WFH and flex hours. Be part of a small business where you see the impact of the work you do on a daily basis. Birthday leave Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Michaela Brchlova a call on +64 27 305 9031 and quote Job ID: 17537 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Manufacturing Manager
About the Opportunity As the Manufacturing Manager - Packing you will lead all packing and relevant downstream operations at the site. You'll be responsible for ensuring products are packed safely, efficiently. and to the highest quality standards. Meet production and customer demand while driving plant performance. Continuous improvement focused team. Lead and develop a strong operational team with a focus on safety, people development. Balance day-to-day operational leadership with strategic planning to improve performance. A full PD is available. What You’ll Bring A good number of years’ experience leading a manufacturing plant, preferably food production and proven expertise in production and operations management, with (preferably) a strong background in packing and finished product manufacturing. In-depth knowledge of food safety, quality assurance, and regulatory standards. Experienced in using ERP and inventory management systems, Strong coordination of maintenance activities and plant readiness, including management of safe work systems, work permits, and preventative maintenance programmes. Strategic thinker with excellent operational planning abilities, capable of aligning day-to-day production with long-term capacity, growth objectives, and supply chain requirements. What’s on Offer A rare leadership opportunity to join a business that has a goal to formulate the best place to work for their people. They value integrity, respect and dedication and these values are woven throughout all actions, behaviours and decisions within the business. A great location and room for personal development and growth, this is an opportunity not to be missed. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Daniel Percival a call on 027 4030801 and quote Job ID: 17570 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Senior Project Coordinator
About the Opportunity 12-month maternity cover contract in a large, operational enterprise environment You’ll run small, tactical IT initiatives end-to-end and support larger programmes Work closely with a senior technology delivery lead and key stakeholders Projects are “short, sharp sprints” improving staff/customer experience 5 days in-office in Penrose What You’ll Bring Strong Project Coordinator / PMO / Junior PM experience across IT change Large enterprise experience is a must (scale, governance, stakeholder complexity) Working knowledge of SDLC and practical Agile/Scrum delivery Confident communicator who can drive action (not just email updates) Tools: Jira/Confluence; ServiceNow (ideal); strong Excel (pivot tables/tracking) What’s on Offer Visible, hands-on role with real ownership of delivery (not admin-only coordination) Supportive environment to step up into more project management accountability Busy, culturally diverse team where proactive people do well Hourly contract rate with flexibility for a standout candidate Immediate impact—urgent role with work already in-flight Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Imtiaz Mohammed a call on +64 27 231 8437 and quote Job ID: 17599 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Customer Support Advisor/Admin
About the Opportunity Our client is a top tier Aotearoa organisation. They are a motivated team dedicated to building a better future for New Zealanders. Monday to Friday Based in Manukau Starting ASAP , until end of October You will be responsible for proactively managing customer queries across various channels and handling associated administrative tasks. Inbound calls (with outbound calls to follow up with stakeholders) Provide clear and accurate information and solutions Deliver an empathetic and efficient customer experience Ensure timely responses and accurate record-keeping What You’ll Bring Previous experience in a customer centric role and experience in a fast-paced environment Ability to manage administrative functions effectively Reliability, punctuality and a proven track record of good attendance Excellent verbal and written communication skills in customer-focused settings The ability to pick up new technology and adapt A collaborative, helpful and team-player attitude Empathy and a customer-oriented outlook The ability to remain composed and professional under pressure We are not able to consider candidates who have significant planned leave Due to the regulatory nature of this role, we require a clear criminal history. What’s on Offer Immediate start , Temp assignment until 30 O ctober 2026 Based in Manukau, opportunity to work within an organisation that has a meaningful impact on the community We are seeking someone who is reliable, proactive, and customer-focused Opportunity to work in a fast-paced, customer-focused setting Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Karina Morelli a call on +64 27 601 1799 and quote Job ID: 17309 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Mulesoft Engineer
About the Opportunity Join a large, modern, mission-driven organisation supporting critical services across NZ Design, build, test and maintain integration solutions, API gateways and APIs Work closely with cross-functional teams to deliver secure, reliable integrations Contribute to incremental delivery, peer reviews, and high-quality engineering practices Help improve and modernise integration capability in a complex environment What You’ll Bring 2+ years’ experience in integration engineering / API development (minimum) MuleSoft experience is highly preferred (Anypoint, APIs, integration patterns) If not MuleSoft: strong, in-depth Java + Spring Boot experience (integration-heavy) Solid understanding of REST APIs, JSON, auth patterns, and integration fundamentals Good engineering hygiene: Git workflows, CI/CD exposure, testing and documentation Cloud experience (Azure/AWS) and IaC exposure (Terraform/CloudFormation) is a plus What’s on Offer Fully remote role — work from anywhere in New Zealand Permanent position with meaningful, nationwide impact Supportive team culture with strong engineering standards (testing, reviews, docs) Interesting integration challenges in a large-scale, business-critical environment Career growth through modern delivery practices and cross-team collaboration Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Imtiaz Mohammed a call on +64 27 231 8437 and quote Job ID : 17583 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Group Site Partner & Brand Manager
About the Opportunity Skyline Enterprises is a global tourism and attractions business with a simple purpose: to share real fun with the world. With roots in New Zealand and operations across Asia, North America, and Europe, Skyline has built a strong international footprint while staying connected to its local site communities. The business is known for creating memorable visitor experiences through gondolas, luge tracks, adventure activities, dining experiences, and immersive attractions. Headquartered in Queenstown, Skyline currently operates eight sites globally, with several new developments still to come. It’s a values-led and commercially minded organisation that takes real pride in its people, its customer experience, and the strength of its brand. This is a senior group-level marketing leadership role focused on business partnering, marketing support, and global brand development across Skyline’s permanent and seasonal sites. Rather than being a hands-on channel execution role, this position is about helping sites make smarter, more customer-led marketing decisions and lifting marketing capability across the group. You’ll act as a trusted advisor to site leaders and local marketing teams, providing practical, commercially grounded guidance that supports stronger outcomes. A big part of the role is using insight and performance data to help shape priorities, measure success, and support better decision-making across the business. You’ll also lead the development of group-wide brand frameworks, tools, and guidelines so teams have what they need to deliver consistent, high-quality marketing. The role will also contribute to new site launches and developments, providing marketing and brand input from planning through to early market activity. Alongside leading a small team, you’ll influence a wide network of stakeholders across Skyline’s global operations. What You’ll Bring You’ll bring strong senior-level experience across marketing, brand, and business partnering, ideally in a complex or multi-site environment. You know how to balance big-picture brand thinking with practical advice that local teams can actually use. You’re commercially minded and confident using data and insight to guide decisions, prioritise well, and improve outcomes. You build credibility quickly and are at your best when working alongside leaders, influencing without needing direct control. You’re a strong relationship builder who can engage a wide range of stakeholders across different locations and levels of seniority. You’ll be comfortable mentoring and developing marketers, while also providing confident advice to senior leaders. You understand how to protect and evolve a brand, while still allowing for local market realities and flexibility. Most of all, you’ll bring a customer-first mindset, sound judgement, and the ability to navigate ambiguity with confidence. What’s on Offer This is an opportunity to step into a high-impact leadership role with influence across a well-known and growing global brand. You’ll have the chance to shape how marketing supports customer experience, business performance, and brand consistency across multiple markets. You’ll join a business that is values-led, commercially smart, and proud of the experiences it creates. For someone motivated by influencing at scale, building strong stakeholder relationships, and shaping brand direction, this is a genuinely exciting opportunity. The role also offers a global lens, with some cross-time-zone collaboration and light international travel. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Siobhan Chaney a call on +64272062735 and quote Job ID: 17951 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Business Support Administrator
About the Opportunity This is a critical Business Support role sitting at the centre of operations. You’ll support the Operations Manager and wider team, ensuring processes, systems, and data are accurate and running smoothly. This is a role for someone who enjoys being the lynchpin the person who keeps things moving, spots issues early, and ensures nothing falls through the cracks. Key responsibilities: Manage asset movement administration Process licences and maintain compliance documentation Download, track, and maintain data across Excel-based systems Respond to queries from account managers and internal and external stakeholders Support HR, Health & Safety, and general office operations Accuracy is key — small errors can create real operational and commercial impact. What You’ll Bring 5+ years’ experience in business support, operations, or admin roles Strong intermediate Excel skills (essential) High attention to detail and systems accuracy Confident managing multiple priorities and deadlines Clear communication style, a level of comfort working with different stakeholders Calm, reliable, and able to work independently Nice to have: Experience in a regulated or compliance-driven environment Strong documentation and record-keeping skills Commercial awareness and a business-first mindset Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Sarah Lewis a call on and quote Job ID: 17551 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
HR Business Partner
About the Opportunity Our client is a big believer in helping people live healthier, more fulfilling lives. Championing the benefits of wholesome, plant-based nutrition is a company commitment and focus that has always been about providing better choices and supporting healthier lifestyles. This HR Business Partner role will be driving a culture focusing on enhancing capability and balance operational tasks with strategic initiatives. Key responsibilities will include: Collaborating with SLT to build capability in operational leadership through key streams of the Team Leader Capability Pathway. Provide expert ER advise and management. Support change initiatives, partner with leaders on workforce planning. Manage a small team. Regular interaction with the Trans-Tasman HR team. What You’ll Bring We’re looking for someone who has experience working in a true HR operating model, working with various Centres of Excellence. You’ll need to demonstrate the ability to work in a matrix organisation and understanding of a Trans-Tasman model. Ideally, your background will also include the following: Prior experience working with a multicultural demographic. Proven skillset working within distribution, manufacturing or similar industries. Desire and prior knowledge of building HR capability. Prior knowledge working with Human Synergistic would be highly beneficial. What’s on Offer This role is based on-site but does offer a 1 pm finish every Friday. Free parking onsite Some local travel within Auckland as well as to the South Island is expected and the occasional yearly trips to Australia for Trans-Tasman meetings. Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Michaela Brchlova a call on +64 27 305 9031 and quote Job ID: 17537 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Lead AI Engineer
Auckland | Permanent | Hybrid We’re working with a confidential enterprise client to appoint a Lead AI Engineer into a newly created role focused on building scalable, production-ready AI capability. This is a key technical leadership position for someone who can move beyond experimentation and help create robust, end-to-end AI solutions in a complex environment. You’ll play a central role in shaping how AI is engineered, deployed, monitored, and improved over time. This role will suit someone who enjoys combining hands-on engineering, platform thinking, and technical leadership, with a strong focus on Databricks, the Microsoft ecosystem, and modern MLOps practices. The role You’ll work across the full AI solution lifecycle, partnering closely with data, engineering, and business teams to deliver practical, scalable outcomes. This includes both helping define the technical foundations and contributing to real use-case delivery. Key responsibilities include: Designing and delivering scalable AI and machine learning solutions Building and improving end-to-end ML pipelines Driving best practice across MLOps, automation, CI/CD, deployment, and monitoring Working with cross-functional teams to productionise AI use cases Helping define standards, frameworks, and technical guardrails Mentoring others and providing technical leadership across the team What we’re looking for Strong experience in AI / ML engineering within large, complex environments Proven hands-on experience with Databricks Strong exposure to the Microsoft stack, ideally including Azure Experience building and managing production-grade data or ML pipelines Strong understanding of model lifecycle management, feature stores, deployment, and monitoring Python and API integration experience Ability to work closely with both technical and business stakeholders A proactive, adaptable approach and the ability to bring structure in evolving environments Sector background required To be considered, you must have experience in either: Fintech / financial services, or Government This background is important due to the pace, complexity, governance, and stakeholder environment of the role. Why apply? Newly created opportunity with real influence Strong mix of strategy, architecture, and hands-on delivery Enterprise-scale environment High-impact work in a growing AI capability Hybrid working model Supportive, collaborative team Next Steps? To keep things simple, we ask that all applications are submitted through this advert. We’ll review applications as they come in and be in touch. For any questions give Teresa Jordan a call on 027 376 4884 and quote Job ID: 17578 for a confidential chat. To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.
Team Leader - Grants
We’re partnering with a well-established organisation to recruit a Team Leader to oversee a structured funding and operational process within a regulated environment. This is a hands-on leadership role responsible for managing end-to-end application processing, improving operational workflows, and leading a small team. The role balances operational delivery, compliance, stakeholder engagement, and continuous improvement. You’ll play a key role in ensuring decisions are supported by high-quality information, processes are robust, and the function operates efficiently and consistently. About the Opportunity This role combines operational leadership, compliance oversight, and process improvement. You’ll lead a small team responsible for reviewing applications, managing workflows, and ensuring decisions are made in line with policy and regulatory requirements. You’ll also focus on improving systems, introducing efficiencies, and strengthening reporting and documentation to support governance and decision-making. Lead, coach, and oversee a small team, ensuring quality, consistency, and strong decision support Manage end-to-end application and assessment processes, ensuring accuracy, timeliness, and compliance within a regulated environment Review complex applications and provide balanced, objective recommendations to support governance decision-making Ensure adherence to legislation, policy, and internal controls, maintaining robust, audit-ready processes Drive process improvement initiatives, including automation and system enhancements, to improve efficiency and reduce risk Develop and deliver reporting, metrics, and insights to provide transparency and support strategic decision-making Build strong stakeholder relationships internally and externally, while contributing to broader operational and strategic initiatives What You’ll Bring Proven experience leading or mentoring a small team within an operational, compliance, or process-driven environment Strong background in structured workflows, application assessment, or regulated environments (e.g. banking, insurance, government, or similar) Ability to review information objectively, apply policy, and provide clear recommendations to support decision-making Experience improving processes, documentation, and systems to drive efficiency and reduce risk Strong analytical, reporting, and problem-solving skills with high attention to detail Excellent stakeholder communication skills, with the ability to influence and build relationships Hands-on, organised, and adaptable, with the ability to manage multiple priorities in a fast-paced environment What’s on Offer Newly created leadership role Opportunity to shape processes and systems High-impact role with senior stakeholder exposure Mix of leadership and hands-on operational work Competitive salary package Next Steps? Here at Tribe, we’re currently experiencing a very high volume of applications, so it may take us a little longer than usual to get back to you. To make sure we can continue supporting both candidates and clients to the highest standard, we kindly ask that all expressions of interest are submitted via this advert. This helps ensure your details reach the right consultant quickly, and we’ll be in touch as soon as possible. If you have any specific questions, please don’t hesitate to contact Sarah Lewis on 027 221 0767 for a confidential chat. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying. Tribe is a group of specialist teams. Each of who truly understand their world, and together they partner to understand yours. Whether you’re looking for your next opportunity or recruiting, we’re all about bringing people together for a shared purpose. Find your people.